Hi Mai,
Did you pip install arches, or arches-hip?
>From the looks of the error message arches-hip isn't installed.
Cheers,
Alexei


Director of Web Development - Farallon Geographics, Inc. - 971.227.3173

On Sun, Sep 13, 2015 at 1:50 AM, <[email protected]> wrote:

> Hi Adam and Alexei,
>
> We have decided to start a clean installation of Arches on a new sever, we
> are now installing it on Red Hat Enterprise Linux Server release 6.7.
> There are good news and bad news, the bad news is that we got a brand new
> error message when running:  python manage.py packages -o install from
> the virtual environment, the error is listed below.
> The good news is that the error message refers to the python that is in
> the virtual environment not outside it and when running which python, it
> refers to the one inside the virtual environment
> (/projects/ENV/bin/python). However, arches and arches-hip still have
> directories in (/usr/local/lib/python2.7/site-packages/) and what I got
> from Alexei's reply is that this is not okay. So should I try uninstalling
> it again or not. Should these arches directories be in
> (/projects/ENV/lib/python2.7/site-packages/) instead, for it to function
> correctly?
>
> The new error that we get is:
> Traceback (most recent call last):
>   File "manage.py", line 28, in <module>
>     execute_from_command_line(sys.argv)
>   File
> "/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
> line 338, in execute_from_command_line
>     utility.execute()
>   File
> "/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
> line 303, in execute
>     settings.INSTALLED_APPS
>   File
> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
> line 48, in __getattr__
>     self._setup(name)
>   File
> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
> line 44, in _setup
>     self._wrapped = Settings(settings_module)
>   File
> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
> line 92, in __init__
>     mod = importlib.import_module(self.SETTINGS_MODULE)
>   File "/usr/local/lib/python2.7/importlib/__init__.py", line 37, in
> import_module
>     __import__(name)
>   File "/opt/projects/my_hip_app/my_hip_app/settings.py", line 3, in
> <module>
>     from arches_hip.settings import *
> ImportError: No module named arches_hip.settings
>
> Once again, Thanks a lot for your continued help and support.
>
> --
> Sincerely,
> Mai Abdelaziz
>
>
> On Wednesday, September 9, 2015 at 6:52:59 PM UTC+2, Alexei Peters wrote:
>>
>> Hi Mai,
>> It looks like you have 'arches' installed in the default python location
>> (at /usr/lib/python2.7/site-packages/).  Maybe you installed arches
>> there first before realizing that you needed to use a virtual environment.
>> I would try un-installing "arches' from the default python instance.
>>
>> Open a new terminal window and make sure the virtual environment IS NOT
>> activated.
>> run the command "pip uninstall arches"
>>
>> Go to /usr/lib/python2.7/site-packages/ and confirm that the arches
>> directory is gone (if not you can simply delete it).
>> I'd also recommend uninstalling all the arches dependencies (found in
>> arches/arches/install/requirements.txt)
>>
>> Once you've done that, re-activate your virtualenv and try running
>>
>>> *python manage.py packages -o install*
>>
>>
>> Let us know if that helps.
>> Cheers,
>> Alexei
>>
>>
>> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>>
>> On Tue, Sep 8, 2015 at 10:47 AM, Adam Cox <[email protected]> wrote:
>>
>>> Hello Mai, it still bothers me that your error messages were coming from
>>> python files that were not within your virtual environment, but in the
>>> default python installation instead (even though I can see that you had the
>>> virtual environment activated).  The last error message you sent looked
>>> like you were using CentOS.  CentOS 7 ships with Python 2.7.5 (as you can
>>> see here <http://mirror.centos.org/centos/7/os/x86_64/Packages/>), but
>>> Arches needs Python 2.7.6.  I'm unclear what problems that version
>>> difference may cause, but this may be one of them.  While your virtual
>>> environment is activated, try *python --version *and *which python *to
>>> see what version of Python you are running and where it is located.
>>>
>>> I know this is kind of a step behind the other troubleshooting you've
>>> been doing, but it may be worth checking out.
>>>
>>> Adam
>>>
>>> On Thursday, September 3, 2015 at 3:15:12 AM UTC-5, Mai Abdelaziz El
>>> Kady wrote:
>>>>
>>>> Hi Alexei,
>>>>
>>>> I am sorry about the delayed response.
>>>> I am stumped as well, I have tried your last suggestion and the results
>>>> were the same.
>>>> When accessing psql through a terminal we found that the table concepts
>>>> is created and there are even values in it!
>>>> We tried selecting from it using the command "SELECT * FROM
>>>> concepts.concepts;" and it did return some values,
>>>> However when we tried "SELECT * FROM concepts;" the previous error was
>>>> shown; that is "relation concepts does not exist".
>>>> Now I am not an experienced psql user but isn't there a search path
>>>> that should be checked by sql in case the schema is omitted?
>>>> Do you think this has anything to do with the problem that we're facing?
>>>> One last thing, do you know where the errors are logged in Arches?
>>>>
>>>> Thanks a lot for your tremendous help!
>>>>
>>>> --
>>>> Sincerely,
>>>> Mai Abdelaziz
>>>>
>>>>
>>>> On Thu, Aug 27, 2015 at 9:52 PM, Alexei Peters <[email protected]>
>>>> wrote:
>>>>
>>>>> Hi Mai,
>>>>> I'm a bit stumped!  Every time I've seen an error like "
>>>>> django.db.utils.ProgrammingError: relation "concepts" does not exist"
>>>>> it invariably means that the table hasn't been created or is
>>>>> somehow inaccessible.
>>>>>
>>>>> My only other suggestion would be to change your db settings to this
>>>>> and test again:
>>>>>
>>>>> DATABASES = {
>>>>>     'default': {
>>>>>    'ENGINE': 'django.db.backends.postgresql_psycopg2',
>>>>>         'NAME': 'arches_%s' % (PACKAGE_NAME),
>>>>>         'USER': 'd********',
>>>>>         'PASSWORD': '****',
>>>>>         'HOST': '127.0.0.1',
>>>>>         'PORT': '5432',
>>>>>    'POSTGIS_TEMPLATE' : 'template_postgis'
>>>>>     }
>>>>> }
>>>>>
>>>>> See if that works.
>>>>> Cheers,
>>>>> Alexei
>>>>>
>>>>>
>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>> 971.227.3173
>>>>>
>>>>> On Thu, Aug 27, 2015 at 5:51 AM, Mai Abdelaziz El Kady <
>>>>> [email protected]> wrote:
>>>>>
>>>>>> Hi Alexei,
>>>>>>
>>>>>> Thanks for your suggestions.
>>>>>> I have tried loading the system using the "postgres" user and checked
>>>>>> that there is indeed a scheme called "concepts", and within it a table
>>>>>> called "concepts" as well (shown in the screenshot attached), and yet 
>>>>>> still
>>>>>> the same error remains unchanged.
>>>>>>
>>>>>> I really appreciate your help.
>>>>>>
>>>>>> --
>>>>>> Sincerely,
>>>>>> Mai Abdelaziz
>>>>>>
>>>>>> On Wed, Aug 26, 2015 at 6:39 PM, Alexei Peters <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mai,
>>>>>>> It appears that your database called "arches_my_hip_app" wasn't
>>>>>>> installed correctly.  If you have pgadmin3 or access to a terminal can 
>>>>>>> you
>>>>>>> confirm that you have a schema called "concepts" and within that a table
>>>>>>> called "concepts".
>>>>>>> Your database user "django" needs to have the privilege to create
>>>>>>> tables, functions, etc..  Can you confirm that as well.  As a test you
>>>>>>> might temporarily load the system using the "postgres" user.
>>>>>>> Thanks,
>>>>>>> Alexei
>>>>>>>
>>>>>>>
>>>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>>>> 971.227.3173
>>>>>>>
>>>>>>> On Wed, Aug 26, 2015 at 12:43 AM, 'Mai Abdelaziz El Kady' via Arches
>>>>>>> Project <[email protected]> wrote:
>>>>>>>
>>>>>>>> Hi Cyrus,
>>>>>>>>
>>>>>>>> My name is Mai and I am working with Asmaa in installing Arches.
>>>>>>>> Thank you for your quick reply.
>>>>>>>> We tried your suggestion but unfortunately the error remained the
>>>>>>>> same, so do you have any more ideas about what could be the cause of 
>>>>>>>> it?
>>>>>>>>
>>>>>>>> Thanks a lot for your help and support
>>>>>>>>
>>>>>>>> --
>>>>>>>> Sincerely,
>>>>>>>> Mai Abdelaziz
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, Aug 24, 2015 at 5:01 PM, Cyrus Hiatt <[email protected]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Asmaa -
>>>>>>>>>
>>>>>>>>> Glad to hear you got a bit further.
>>>>>>>>>
>>>>>>>>> Sorry I didn't catch this last time, but I see that the paths
>>>>>>>>> (e.g. 'os.path....') in: RESOURCE_GRAPH_LOCATIONS,
>>>>>>>>> CONCEPT_SCHEME_LOCATIONS, and BUSINESS_DATA_FILES have been 
>>>>>>>>> uncommented.
>>>>>>>>> You should try commenting those lines back out again until you are 
>>>>>>>>> ready to
>>>>>>>>> modify or add to the files in those directories. The settings for 
>>>>>>>>> those
>>>>>>>>> variables should look like this:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> # RESOURCE_GRAPH_LOCATIONS = (
>>>>>>>>> #     # Put strings here, like "/home/data/resource_graphs" or
>>>>>>>>> "C:/data/resource_graphs".
>>>>>>>>> #     # Always use forward slashes, even on Windows.
>>>>>>>>> #     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>> #     os.path.join(PACKAGE_ROOT, 'source_data', 'resource_graphs'),
>>>>>>>>> # )
>>>>>>>>>
>>>>>>>>> CONCEPT_SCHEME_LOCATIONS = (
>>>>>>>>>     # Put strings here, like "/home/data/authority_files" or
>>>>>>>>> "C:/data/authority_files".
>>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>
>>>>>>>>>     #'absolute/path/to/authority_files',
>>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>> 'concepts', 'authority_files')),
>>>>>>>>> )
>>>>>>>>>
>>>>>>>>> BUSISNESS_DATA_FILES = (
>>>>>>>>>     # Put strings here, like "/home/html/django_templates" or
>>>>>>>>> "C:/www/django/templates".
>>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>> 'business_data', 'sample.arches')),
>>>>>>>>> )
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Cheers,
>>>>>>>>>
>>>>>>>>> Cyrus
>>>>>>>>>
>>>>>>>>> On Mon, Aug 24, 2015 at 3:18 AM, Asmaa Ayman <[email protected]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>
>>>>>>>>>> Thanks a lot for the help! We did what you said and it passed
>>>>>>>>>> that error but now we are facing this one:
>>>>>>>>>>
>>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>>>> exist
>>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM
>>>>>>>>>> "concepts"...
>>>>>>>>>>
>>>>>>>>>> You can find below a more informative log, and I am also
>>>>>>>>>> attaching the entire log.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> LOADING GRAPHS
>>>>>>>>>> (/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/source_data/resource_graphs)
>>>>>>>>>> ---------------
>>>>>>>>>>
>>>>>>>>>> INDEXING ENTITY NODES
>>>>>>>>>> ---------------------
>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>  line
>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>     utility.execute()
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>  line
>>>>>>>>>> 392, in execute
>>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", 
>>>>>>>>>> line
>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", 
>>>>>>>>>> line
>>>>>>>>>> 285, in execute
>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>> line 67, in handle
>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>> line 114, in install
>>>>>>>>>>     install()
>>>>>>>>>>   File
>>>>>>>>>> "/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/setup.py", line 
>>>>>>>>>> 6, in
>>>>>>>>>> install
>>>>>>>>>>     setup.install()
>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py",
>>>>>>>>>> line 24, in install
>>>>>>>>>>     load_resource_graphs()
>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py",
>>>>>>>>>> line 47, in load_resource_graphs
>>>>>>>>>>     resource_graphs.load_graphs(break_on_error=True)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/resource_graphs.py",
>>>>>>>>>> line 69, in load_graphs
>>>>>>>>>>     concepts.index_entity_concept_lables()
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/concepts.py",
>>>>>>>>>> line 17, in index_entity_concept_lables
>>>>>>>>>>     domains_concept =
>>>>>>>>>> Concept('00000000-0000-0000-0000-000000000003')
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", 
>>>>>>>>>> line 60,
>>>>>>>>>> in __init__
>>>>>>>>>>     self.get(args[0])
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", 
>>>>>>>>>> line 97,
>>>>>>>>>> in get
>>>>>>>>>>     self.load(models.Concepts.objects.get(pk=id))
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/manager.py", line 
>>>>>>>>>> 151,
>>>>>>>>>> in get
>>>>>>>>>>     return self.get_queryset().get(*args, **kwargs)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>> 304, in
>>>>>>>>>> get
>>>>>>>>>>     num = len(clone)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>> 77, in
>>>>>>>>>> __len__
>>>>>>>>>>     self._fetch_all()
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>> 857, in
>>>>>>>>>> _fetch_all
>>>>>>>>>>     self._result_cache = list(self.iterator())
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>> 220, in
>>>>>>>>>> iterator
>>>>>>>>>>     for row in compiler.results_iter():
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py", 
>>>>>>>>>> line
>>>>>>>>>> 713, in results_iter
>>>>>>>>>>     for rows in self.execute_sql(MULTI):
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py", 
>>>>>>>>>> line
>>>>>>>>>> 786, in execute_sql
>>>>>>>>>>     cursor.execute(sql, params)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>>> 69, in
>>>>>>>>>> execute
>>>>>>>>>>     return super(CursorDebugWrapper, self).execute(sql, params)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>>> 53, in
>>>>>>>>>> execute
>>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/django/db/utils.py",
>>>>>>>>>> line 99, in __exit__
>>>>>>>>>>     six.reraise(dj_exc_type, dj_exc_value, traceback)
>>>>>>>>>>   File
>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>>> 53, in
>>>>>>>>>> execute
>>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>>>> exist
>>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM
>>>>>>>>>> "concepts"...
>>>>>>>>>>                                                              ^
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I, my colleagues and everyone here at AUC really appreciate your
>>>>>>>>>> help.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> All the best,
>>>>>>>>>>
>>>>>>>>>> Asmaa
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>
>>>>>>>>>> On Sun, Aug 23, 2015 at 6:29 PM, Cyrus Hiatt <[email protected]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>
>>>>>>>>>>> I see your RESOURCE_MODEL and RESOURCE_TYPE_CONFIGS are
>>>>>>>>>>> uncommented in settings.py overriding the hip resource model. Could 
>>>>>>>>>>> you
>>>>>>>>>>> re-comment them and run the install command again?
>>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>>
>>>>>>>>>>> Cyrus
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Aug 23, 2015 at 8:13 AM, Asmaa Ayman <
>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>>
>>>>>>>>>>>> I am using a different user and password, but all written in
>>>>>>>>>>>> the settings.py file. my postgis template database matches the one 
>>>>>>>>>>>> in the
>>>>>>>>>>>> settings.py file. It is 'template_postgis'. What do you advise.
>>>>>>>>>>>>
>>>>>>>>>>>> I am attaching the entire output file, starting from the
>>>>>>>>>>>> installation command and including the error I am stuck at. Also 
>>>>>>>>>>>> attached
>>>>>>>>>>>> the settings.py file.
>>>>>>>>>>>>
>>>>>>>>>>>> I really appreciate your help!
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>
>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>
>>>>>>>>>>>> On Sun, Aug 23, 2015 at 4:30 PM, Cyrus Hiatt <
>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>>>
>>>>>>>>>>>>> Are you using the default user ('postgres') and password
>>>>>>>>>>>>> ('postgis') for your postgres connection?  If so, does the name 
>>>>>>>>>>>>> of your
>>>>>>>>>>>>> postgis template database match what's in your Django database 
>>>>>>>>>>>>> settings
>>>>>>>>>>>>> (probably 'template_postgis_20'?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 6:36 AM, 'Asmaa Ayman' via Arches
>>>>>>>>>>>>> Project <[email protected]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Adam,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Yes, we are using a virtual Environment and it was active, my
>>>>>>>>>>>>>> colleague followed the exact steps in the link you provided and 
>>>>>>>>>>>>>> still the
>>>>>>>>>>>>>> error remained unchanged.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Your advice is highly appreciated!
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Wed, Aug 19, 2015 at 12:05 PM, Asmaa Ayman <
>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Mai,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Kindly check the reply of Arches' Support. Can you please
>>>>>>>>>>>>>>> re-install Arches again following the instructions sent
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Server: 10.2.2.33
>>>>>>>>>>>>>>> username: django
>>>>>>>>>>>>>>> pwd: AUC$123
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> directory: /usr/share/sandboxes/egyarch
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> you can download PuTTY from here: http://www.putty.org/
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Many thanks for your invaluable help and continuous support!
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Mon, Aug 17, 2015 at 8:38 PM, Adam Cox <
>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> HI Asmaa, are you using a virtual environment?  It looks
>>>>>>>>>>>>>>>> like you are using the default python installation.  You 
>>>>>>>>>>>>>>>> should make a
>>>>>>>>>>>>>>>> virtual environment, activate it, and then install arches-hip 
>>>>>>>>>>>>>>>> there.
>>>>>>>>>>>>>>>> Here's more information on that:
>>>>>>>>>>>>>>>> https://arches-hip.readthedocs.org/en/latest/getting-started/#installating-arches-hip
>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Good luck!
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sunday, August 16, 2015 at 10:59:07 AM UTC-5,
>>>>>>>>>>>>>>>> [email protected] wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I am trying to install Arches-HIP and I am getting an
>>>>>>>>>>>>>>>>> error at the last step before running arches: *(ENV)$
>>>>>>>>>>>>>>>>> python manage.py packages -o install*
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I tried it on Centos 7 and on ubuntu, using the install
>>>>>>>>>>>>>>>>> dependencies script; yet both give me the same error.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Centos 7*
>>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>> 392, in execute
>>>>>>>>>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>> 285, in execute
>>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>>  line 6, in
>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches_hip/setup.py", line 
>>>>>>>>>>>>>>>>> 22, in install
>>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>>  line 53,
>>>>>>>>>>>>>>>>> in __new__
>>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(),
>>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Ubuntu *
>>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>> line 338, in execute_from_command_line
>>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>> line 330, in execute
>>>>>>>>>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>> line 393, in run_from_argv
>>>>>>>>>>>>>>>>>     self.execute(*args, **cmd_options)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>> line 444, in execute
>>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>>  line 6, in
>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches_hip/setup.py", 
>>>>>>>>>>>>>>>>> line 22, in
>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>> line 53, in __new__
>>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(),
>>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>> (ENV)arches@mediathread
>>>>>>>>>>>>>>>>> :/usr/share/sandboxes/Projects/my_hip_app$
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> and I couldn't find the database arches_my_hip_app
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Can you please help me out with that? I will be working on
>>>>>>>>>>>>>>>>> the Centos server.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>>>
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>>>>>>>>>>>>>>>> unsubscribe, send email to [email protected].
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>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
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>>>>>>>>>>>>>> unsubscribe, send email to [email protected].
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>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
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>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
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