HA HA!!!!!  I love it!

If you can't do the time....don't do the crime!

:-p

On Thu, Sep 24, 2015 at 3:07 PM, Jason Miller <[email protected]>
wrote:

> **
> If you want to be a bit nasty but not alter their machine you can have a
> Filter that looks for $CLIENT-TYPE$ = 3 that has Run Process:
> Application-Invalidate-User.
>
> Then they can't get back in until somebody resets/clears the password in
> the User form. And it is a filter so there is no playing goofy games to get
> around it.
>
> Jason
>
> On Thu, Sep 24, 2015 at 5:36 AM Pierson, Shawn <
> [email protected]> wrote:
>
>> **
>>
>> For that matter, why not do an Active Link with a Run Process that calls
>> the wmic command to uninstall it.  I forget the exact syntax but I’m sure
>> it is easily found on Google.  Something like:
>>
>>
>>
>> C:\> wmic product where “description=’BMC Remedy Action Request System
>> 7.6.4’ “ uninstall
>>
>>
>>
>> I don’t know if it can uninstall the client if it’s actually running, so
>> maybe the idea would be to have one action kick off the uninstaller and
>> immediately after it exit the app you suggested.
>>
>>
>>
>> That being said, I find the User Tool to be completely essential to
>> working with Remedy as an administrator.  Without it, RBE would be
>> unsupportable, for example since it doesn’t work right in the Mid Tier.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> *Shawn Pierson *
>>
>> Remedy Developer | Energy Transfer
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *LJ LongWing
>> *Sent:* Wednesday, September 23, 2015 3:59 PM
>> *To:* [email protected]
>> *Subject:* Re: Prevent User from using Client Tool
>>
>>
>>
>> **
>>
>> Keith,
>>
>> Create a shared workflow that fires on window open of your main forms.
>> Check the $CLIENT_TYPE$ keyword and any time the client type = 3, display a
>> message saying that they aren't authorized to use that tool anymore, and
>> then do an 'Exit App' run-process, which will shut down the client...
>>
>>
>>
>> On Wed, Sep 23, 2015 at 2:43 PM, Sinclair, Keith <
>> [email protected]> wrote:
>>
>> **
>>
>> Is there a really good way to prevent users from using the User Tool?
>>
>>
>>
>> We have removed the tool from new laptop builds, images, etc. However,
>> there are some people who refuse to give up the tool unless we pry it from
>> their cold dead hands. These people are also downloading and reinstalling
>> the client when we do remove it.
>>
>>
>>
>> So, what is a great way of preventing them from using it in the first
>> place? I know I am not alone in the forcing of users away from the tool.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> *Keith Sinclair*
>>
>> Remedy Development
>>
>> ShopperTrak Chicago, USA
>>
>> *O* 312.676.8289
>>
>> [email protected] | shoppertrak.com
>>
>> *Retail Profitability, Improved.*
>>
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> Private and confidential as detailed here
>> <http://www.energytransfer.com/mail_disclaimer.aspx>. If you cannot
>> access hyperlink, please e-mail sender.
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>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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