Just because your computer clock is correct is no guarantee that times in Remedy will be right. Remember that ARS stores times as seconds since Midnight, 1/1/1970 GMT. Every time it displays a time, it calculates the difference between what's stored and the time zone it's displaying in, so if ARS doesn't know it's DST, every time between the old and new Daylight start times will be off by an hour.
Thanks, Ron Tools Admin -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Friday, January 05, 2007 12:11 PM To: [email protected] Subject: Daylight savings time and Remedy system restarts Hi everyone, I understand from past discussions (see "Daylight savings time again") that there may or may not be problem with Remedy and daylight savings time, but patches are on the way. Every morning we shut down our Remedy system in order to back up the database. Then we restart the system. My guess/hope is that when we restart the system, Remedy will set its clock by the computer clock, and as long as the computer clock is right, Remedy should be too. That means we are immune to daylight savings time problems. Am I right????? ARS 6.3 patch 014, HPUX 11 db, Oracle 9.2 db Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
