All, BMC has made an update to their Daylight Savings Time page. The page includes a link to a Required Products Update document. The document includes a table of BMC products versions along with the patch required. BMC Remedy is first on the list. The PDF shows yesterday's date as the last update. http://www.bmc.com/supportu/DST2007
Thanks, Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Monday, January 08, 2007 9:13 AM To: [email protected] Subject: Re: Daylight savings time and Remedy system restarts Thanks, Ron, and everyone else who replied. I guess I'd better apply the patch. Dwayne Martin ---- Original message ---- >Date: Fri, 5 Jan 2007 14:06:00 -0800 >From: Ron Legters <[EMAIL PROTECTED]> >Subject: Re: Daylight savings time and Remedy system restarts >To: [email protected] > >Just because your computer clock is correct is no guarantee that times >in Remedy will be right. Remember that ARS stores times as seconds since >Midnight, 1/1/1970 GMT. Every time it displays a time, it calculates the >difference between what's stored and the time zone it's displaying in, >so if ARS doesn't know it's DST, every time between the old and new >Daylight start times will be off by an hour. > > >Thanks, >Ron >Tools Admin > > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin >Sent: Friday, January 05, 2007 12:11 PM >To: [email protected] >Subject: Daylight savings time and Remedy system restarts > >Hi everyone, > >I understand from past discussions (see "Daylight savings time >again") that there may or may not be problem with Remedy and daylight >savings time, but patches are on the way. > >Every morning we shut down our Remedy system in order to back up the >database. Then we restart the system. My guess/hope is that when we >restart the system, Remedy will set its clock by the computer clock, and >as long as the computer clock is right, Remedy should be too. That >means we are immune to daylight savings time problems. > >Am I right????? > >ARS 6.3 patch 014, HPUX 11 db, Oracle 9.2 db > >Dwayne Martin >Computing Support >James Madison University > >_______________________________________________________________________ ________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Dwayne Martin Computing Support James Madison University ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

