What does your emaild.sh_log have in it? (Usually located in <Email engine install dir>/Logs ) Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Remedy Developer Sent: Thursday, January 18, 2007 11:04 AM To: [email protected] Subject: Email Notifications not working Hi All, My environment is as follows: ARS 6.3 server patch 18 installed on Sun Solaris 5.9 with Oracle 9i database and Email Engine 6.3. My exchange server is Microsoft Exchange and for outgoing the protocol is SMTP relay with outgoing port as 25. I do not have SSL enabled. I am providing the username and password of the user that I am trying to send the email to in Email configuration form and I have the same user configured in my User form with the same Email Address. My Email configuration form is configured correctly and when I try sending email from Email Messages form, it says "Yes" instead of "Sent". I do not have any clue as to why the notification is not going. Kindly help. Rgds., Frank _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

