I wanted to know for a lot of the reasons Robert mentioned. I always
thought it was better to use an older client against a new server (5.1.2
client against 6.3 server) not vice versa. Is this not true?
Thanks
Kyle
Kern, Robert SBA wrote:
**
As to why this might (w/o really wanting it to) happen ... I think
especially at larger international environments, also with people
connecting to different Remedy systems from different providers within
the same company, it can happen that there some users still have old
clients ... *shrugs*
It then may not be that easy to update all clients for sure, also
limiting access by API version might be difficult as well (perhaps the
"old" client is needed for a different system, or that Admin might
shoot you in the leg if you break that client of this user who had
that installed). SMS may not be available everywhere as well.
Also with that user Joe in Bangalore or Hong Kong with his notebook,
who connects to Remedy once each second month and just does not care
about updating :-)
Suppose as long as it does not "break" anything, it would be ok (if it
would, then perhaps you need to limit the connectable version after
all). "Why" ... it just happens :-)
Cheers, Robert
------------------------------------------------------------------------
*From:* Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] *On Behalf Of *Dave Barber
*Sent:* Tuesday, January 23, 2007 10:01 AM
*To:* [email protected]
*Subject:* Re: 5.x User Client Against 7.x AR Server
**
Biggest question would be "why would you want to use a 5.x client
against a 7.x server?".
I can sorta understand using a later client (at my last place we had a
good few people using the 6.3 client against our 5.1.1 server, as it
handled search results considerably better), but not the other way round.
Regards
Dave
On 22/01/07, *Kyle Whitley* <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>> wrote:
Anyone know if the 5.x user client will work against a 7.x AR
Server? I
know it wouldn't be officially supported.
Thanks
Kyle
--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia
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--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia
_______________________________________________________________________________
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