Jack:
I am not sure how much detail are you looking for, but
if your issue is to figure out how to say in workflow
"every 100th", you could just pick any two digits
("00", or, say, "59") and send the survey to any
ticket with Request ID ending with those two digits,
like so (filter run if):
(rest of the qualification such as "TR.Status" =
"Resolved") AND 'Request ID' like "%00"

--- Jack Samson <[EMAIL PROTECTED]> wrote:

> All,
> 
> I am trying to send a survey out on every 100th
> resolved helpdesk ticket.  
> Has anyone done this and what would be a good
> workflow approach to building 
> this?
> 
> Thanks,
> 
> Jackson
> 
>
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