Oops, that should have read "Have you tried TO include the 'attachment
field' in the fields list of the Notify Action?"
Hopefully, I understood your question, correctly.

For example, when sending a notification from a Helpdesk case we include
the attachment fields.  The Attachment is automatically attached to the
email.

In the Notify action of a filter, with a mechanism of email.
Include all relevant fields from the fields list, including the
attachment fields.

Thanks,
Michelle


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, February 14, 2007 9:33 AM
To: [email protected]
Subject: Re: sending attachments through emails

Michelle,

could you be more precise please ?
I don't get your point.


Lucero, Michelle - IST contractor wrote:
> Hi, Serouche:
>
> Have you tried include the attachment field in the fields list of the
> Notify Action?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, February 14, 2007 5:49 AM
> To: [email protected]
> Subject: sending attachments through emails
>
> Dear listers,
>
> my users would like to send emails with attachments. How can I make
the 
> Email engine creating new tickets in a form including these
attachments
> ?
> I already have a form with an attachment fields.
> Email engine and ARServer 6.00.01 patch 1454.
> Thank you.
> Serouche
>
>
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