Sorry.  I think I misunderstood. I am referring to sending out email
from Remedy with atachments.

-----Original Message-----
From: Mark Blankenship [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 14, 2007 10:28 AM
To: [email protected]
Subject: Re: sending attachments through emails


I believe this is a bug.  Don't know to what patch level.
We had to create manual workflow to submit the desired attachment to the
Email_Attachemnts form, create the EmailMessage/Attachemt relationship
record, etc...

Mark Blankenship

-----Original Message-----
From: Lucero, Michelle - IST contractor
[mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 14, 2007 9:05 AM
To: [email protected]
Subject: Re: sending attachments through emails


Hi, Serouche:

Have you tried include the attachment field in the fields list of the
Notify Action?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, February 14, 2007 5:49 AM
To: [email protected]
Subject: sending attachments through emails

Dear listers,

my users would like to send emails with attachments. How can I make the 
Email engine creating new tickets in a form including these attachments
? I already have a form with an attachment fields. Email engine and
ARServer 6.00.01 patch 1454. Thank you. Serouche

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