...and right now sync search database feature is dead in the water due to a defect in the 7.1 Admin Tool or server (or both), so even that is not available.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, September 12, 2007 12:35 PM To: arslist@ARSLIST.ORG Subject: Re: How you you guys analyze ITSM 7 code? Dev Plus? Master AR Suite? No logging doesn't count. ** Rabi, I have had success using the Sync Search Database to lead me through some of the related items in ITSM 7. Unfortunately, log files are about the only other thing that's been educational. I'm sure that there is a utility or two out there that can help - too bad BMC can't seem to provide any of their own that are better than stuff we had years ago. Maybe with the new Admin tool coming out, they'll have the ability to give us some functionality that the current tool won't support. I wait with fingers crossed. Rick _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
