Hi,

I'm trying to set up a new AR server with ITSM7 applications. Everything works 
fine untill I try to install Incident Management . The exe-file starts up OK, 
but hangs immediately after i click "next" in the window where you type in AR 
Administrator (in this case Demo).

It takes quite a while before I get the message:
Timeout due to a busy server  Return: 93

I have tried to restart the server and run the installation again several 
times, but with the same discouraging result.

I have allready installed the following successfully so there should be no 
dependencies::
JDK and JRE
AR Server, User and Administrator
Licences applied
Flashboards
Email Engine
Mid Tier
Approval
Assignement
CMDB and CI Relationship viewer.

I have used the excact same files to install another server (Windows 2003 R2 
and SQL 2000), however this new server is on a
VM-ware box.

I have tried to stop the email engine and putting the service to manual before 
running the exe.file.

The server has been restarted  and there seems to be little or no activity 
(minor CPU load).

KB gave  some hits on the subject, but non directly related to this 
installation.

Grateful for any suggestions.

Best regards,
Runar

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