Hi,

Thanks. Developer cache made the the install go past "next". However, it seems 
to stop again at the screen showing "Setup is installing the component. 
Processing time may vary on your system and may take several hours."

It has gone several hours and there is no sign of activity on either the Remedy 
Server nor the the SQL.

Runar

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Jarl Grøneng
Sent: 24. oktober 2007 19:01
To: [email protected]
Subject: Re: Timeout due to a busy server - Installing Incident Management

Try setting the server in development mode.

Regards,
Jarl

On 10/24/07, Runar Helle <[EMAIL PROTECTED]> wrote:
> **
>
>
>
> Hi,
>
>
>
> I'm trying to set up a new AR server with ITSM7 applications. Everything
> works fine untill I try to install Incident Management . The exe-file starts
> up OK, but hangs immediately after i click "next" in the window where you
> type in AR Administrator (in this case Demo).
>
>
>
> It takes quite a while before I get the message:
>
> Timeout due to a busy server  Return: 93
>
>
>
> I have tried to restart the server and run the installation again several
> times, but with the same discouraging result.
>
>
>
> I have allready installed the following successfully so there should be no
> dependencies::
>
> JDK and JRE
>
> AR Server, User and Administrator
>
> Licences applied
>
> Flashboards
>
> Email Engine
>
> Mid Tier
>
> Approval
>
> Assignement
>
> CMDB and CI Relationship viewer.
>
>
>
> I have used the excact same files to install another server (Windows 2003 R2
> and SQL 2000), however this new server is on a
>
> VM-ware box.
>
>
>
> I have tried to stop the email engine and putting the service to manual
> before running the exe.file.
>
>
>
> The server has been restarted  and there seems to be little or no activity
> (minor CPU load).
>
>
>
> KB gave  some hits on the subject, but non directly related to this
> installation.
>
>
>
> Grateful for any suggestions.
>
>
>
> Best regards,
>
> Runar __20060125_______________________This posting was
> submitted with HTML in it___

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