An install of incident that I did yesterday... took over 6 hours. Be patient.
My install was on a Linux box and Top showed almost no activity on the
ARS server host.

As Joe suggested... watch the log files. (If the Windows installer
writes out log files.) I would be very surprised if there are no log
files to watch. However the installer could do a much better job of
providing some feedback... like.. 10% done... 50% done.. etc... Maybe
in version 8/9?

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On 10/25/07, Runar Helle <[EMAIL PROTECTED]> wrote:
> Hi,
>
> Thanks. Developer cache made the the install go past "next". However, it 
> seems to stop again at the screen showing "Setup is installing the component. 
> Processing time may vary on your system and may take several hours."
>
> It has gone several hours and there is no sign of activity on either the 
> Remedy Server nor the the SQL.
>
> Runar

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