I don't really understand what you mean by saying URL's from 'outside' of ARS.. when you are using the URL from a browser, it is from IE so not an ARS client if that's what you mean? And yes it will redirect you in that case to the login page and after logging in take you directly to that request..
Cheers Joe -----Original Message----- From: Eynat Nir Mishor [mailto:[EMAIL PROTECTED] Sent: Sunday, January 27, 2008 2:47 AM To: [email protected]; 'SUBSCRIBE arslist Melissa'; 'Joe D'Souza'; 'Roger Justice'; 'Frank Caruso' Subject: RE: URL to a specific incident record Sorry to barge in on this discussion, but I was just trying to figure out URLs last week as well. Will this " http://<web_server>/arsys/form/..." URL work from outside ARS? Including redirection to login page if user is not logged in? I saw that "ViewFormServlet" can be used as well: "http://<mid_tier_server>/arsys/servlet/ViewFormServlet?server=<server_nam e>&form=<form_name>&eid=<request_id>" How is it different? And I also found that to redirect user to a login page and then the specified request, the URL "http://<mid_tier_server>/arsys/shared/login.jsp?server=<server_name>&goto=< URL>" can be used. So I'm very confused now. Has anyone tried this specific scenario (link from outside ARS, with login page redirect if not logged in) and knows for certain the URL that'll work? Thanks, Eynat From: SUBSCRIBE arslist Melissa [mailto:[EMAIL PROTECTED] Sent: Sunday, 27 January 2008 1:24 AM Subject: Re: URL to a specific incident record ** That's what I need, the incident number, not field 1. Roger Justice <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 01/26/2008 05:23 PM Please respond to [email protected] To [email protected] cc Subject Re: URL to a specific incident record ** Also remeber that eid is the request number field 1 and not the new Incident Number field. -----Original Message----- From: Joe D'Souza <[EMAIL PROTECTED]> To: [email protected] Sent: Sat, 26 Jan 2008 5:40 pm Subject: Re: URL to a specific incident record Frank is on the mark... ars in the URL in his case is the context path which with most installations where you take defaults, arsys is the default context path.. If you have a non default context path like Frank, then replace that with whatever you have.. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Frank Caruso Sent: Saturday, January 26, 2008 4:32 PM To: [email protected] Subject: Re: URL to a specific incident record Something like this should work: http://<web_server>/ars/form/<ars_app_server>/<form_name>?eid=<ticket_numb er > On Jan 26, 2008 2:29 PM, SUBSCRIBE arslist Melissa <[EMAIL PROTECTED]> wrote: > ** > Does anyone have the code to create a URL to a specific incident on the > HPD:Help Desk form? I need this for 7.0. > > Thanks!! > Melissa __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" html___ No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.11/1244 - Release Date: 1/25/2008 7:44 PM __________________________________________________________________________ _____ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ---------------------------------------------------------------------------- -- More new features than ever. Check out the new AOL Mail! __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.13/1246 - Release Date: 1/27/2008 6:39 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
