{\rtf1\ansi\ansicpg1252\deff0\deftab360{\fonttbl{\f0\froman\fprq2\fcharset0 Times New Roman;}{\f1\fswiss Arial;}{\f2\fswiss\fcharset0 Arial;}}
\viewkind4\uc1\pard\lang1033\f0\fs20 No but I just recently noticed that when you send a diary field content through a web service, it sends the Time stamp as the integer field without performing the calculations required to convert it into time, and you use the carriage returns there too..\par
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I know the work log entries in the new version ITSM 7.x does not use diary fields for storing work logs, but I thought I'd just let you guys know that the Timestamp contents of the diary fields do not get translated from AR data to the readable format.\par
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Has anyone used diary fields to query from a published web service? Have you guys worked around this issue?\par
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Sorry Ravi, I just added another question to your query so I wasn't of much help there..\par
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Cheers\par
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Joe\par
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-----Original Message-----\par
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Ravi\par
Sent: Sunday, January 27, 2008 12:58 PM\par
To: [EMAIL PROTECTED]
Subject: Webservice call originating from remedy missing the carriage\par
return\par
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Hi: In my environment Remedy in sends worklog entries to another webservice on a different system. For some reason the webservice request originating from Remedy is missing the carriage return. When I view the worklog entry in Remedy's HPF: Work Info form, the entry does show carriage return. Anyone experienced this?\par
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Thanks\par
Ravi\f1\par
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