On 05.02.08 11:16 Axton wrote:
Too bad. I get nervous every time we perform an app upgrade; it's a
prime opportunity for the company to review and evaluate products to
replace Remedy due to the extremely poor upgrade path (the cost and
time of an app upgrade matches or exceeds the cost of a replacement).
With the latest upgrade from Remedy 6.3 to 7.1.1 we experienced problems
with all user not able to create/modify tickets (the user cache was removed
if memory serves me well) after the upgrade (if you experience this btw, any
modification to the user will resolve the issue).
I'm curious how others migrate/upgrade Remedy.
I want to use Bladelogic to maintain the Remedy application, but this is not
possible
because the install/upgrade script also upgrades the DB. So I can upgrade the
application, but not the DB..
Cheers,
Wesley
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