A company I was contracted to tried that last year and was informed by BMC that if we did not renew support, we must delete all of the licenses that we did not pay support for and un-install each of the modules. It is also stated in the license agreement. This was a small company and they did not have the cash needed to continue with the ITSM suite. They were seriously considering getting rid of Remedy all together. I was able to convince them that since the company is small, they could build a custom system off of the ARS platform and when the due date comes, drop the support, delete the licenses for the modules and keep the server and ARSystem User licenses and pay support for only what they keep. Depending on the size of the company and system this is a good alternative. If the company grows later on and can justify spending the $$ then at least they still have Remedy and can bring back the modules and a company has been saved the heartache of moving to a lesser platform. Ahhhh, It brings us back to the days of real development where if you wanted an asset management module, you had to build it... Not sure how long this will even be a possibility depending on if and when BMC completely locks everything down so no development can be done whatsoever. Seth Wrye
________________________________ From: Action Request System discussion list(ARSList) on behalf of William H. Will Du Chene Sent: Tue 2/5/2008 5:01 PM To: [email protected] Subject: Re: Company Dropping Remedy What about this scenario: BMC may have control over whom they want to "transfer" support to while the contract is in effect for the amount of the term. It's sort of like if you and I sat down at the table and hammered out an agreement that you would purchase my services for a month. I'd expect that you would be honor your side of the agreement for the duration. I'd venture a guess that most would agree, yes? After the month is up, who cares? I am not a lawyer (and I don't even play one on television!), but it would seem to me that there is a very simple solution: wait until your support contract is up, and DO NOT renew it with BMC. Once your term is up, then you should be able to renew it with the VAR of your choice. If your term is up, then the contract language might not apply. It would be prudent to contact your legal department for confirmation first, however, just to be on the safe side. Just an idle thought - offered humbly. -- Will Du Chene [EMAIL PROTECTED] http://www.myspace.com/wduchene _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
