Hi All, I am having the exact same issue - 7.1 Patch 002 At the suggestion of all on this thread - I added a display only field to my form named "OPERATION", The Escalation has no qualification, only a time based criterion to run. The escalation is supposed to do a set fields on the field OPERATION, setting field value to $DATE$ on the current form. Then a filter guilde takes over and fires the workflow if OPERATION != $NULL$ on that form, on Modify. 'Disable Change Flag' also isn't checked on OPERATION field. But, the escalation still doesn't make the filter fire, but if I touch the OPERATION Field on the form, the filter fires. Any ideas?
Escalation log shows this = :HPD:Template:ManagedOSAutoCreateNEW (enabled) : ready to fire now on -HPD:Template <ESCL> <TID: 0000005588> <RPC ID: 0000004938> <Queue: Escalation> <Client-RPC: 390603 > <USER: AR_ESCALATOR (Pool 1) > --> Failed qualification But there is NO qualification, and I ran arsignel.exe -e to recache the escalation definitions... Did I understand everyone's comments correctly. Thanks, Jase On Fri, Oct 10, 2008 at 12:27 PM, Brien Dieterle < [EMAIL PROTECTED]> wrote: > ** Indeed it does, which is good in my case :-) > > Brien > > > On Fri, Oct 10, 2008 at 9:20 AM, Trevino, Rick <[EMAIL PROTECTED]>wrote: > >> ** >> >> Brian, would that not run every time someone modifies the record? >> ------------------------------ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [EMAIL PROTECTED] *On Behalf Of *Brien Dieterle >> *Sent:* Friday, October 10, 2008 11:07 AM >> *To:* [email protected] >> *Subject:* Re: escalation >> >> >> >> ** >> >> No qualification on the filter; it is just "on modify". I set the >> display-only field to $date$ for no particular reason other than that it >> triggers the "on modify" filter :-). >> >> Brien >> >> On Fri, Oct 10, 2008 at 8:56 AM, Trevino, Rick <[EMAIL PROTECTED]> >> wrote: >> >> ** >> >> Brien, once your escalation runs, what is the qualification you are using >> for the filter. Are you using the date field you set in the qualification ? >> AR 7.0.1 patch 6 >> >> Thanks ! >> >> >> ------------------------------ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [EMAIL PROTECTED] *On Behalf Of *Brien Dieterle >> *Sent:* Friday, October 10, 2008 10:42 AM >> >> >> *To:* [email protected] >> *Subject:* Re: escalation >> >> >> >> ** >> >> I have a filter that executes On Modify. So I have an escalation that >> sets a field to $DATE$ to trigger the modify action. This sounds like what >> you are doing, so I'm not sure why it doesn't work. I'm even setting a >> display-only field and it still works. AR 7.1 patch 003 >> >> Brien >> >> On Fri, Oct 10, 2008 at 8:30 AM, Trevino, Rick <[EMAIL PROTECTED]> >> wrote: >> >> ** >> >> Good morning everyone, >> >> Does anyone know how to trigger a filter from an escalation, >> >> I have tried to set up a flag and set it with an escalation so it can >> modify the form, to trigger the filter on modify and it does not work, but >> if I modified the form manually it will kick off the filter. >> >> Has anyone had to do this before, >> >> Thanks Rick >> >> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> >> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> >> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
