Brien, once your escalation runs, what is the qualification you are
using for the filter. Are you using the date field you set in the
qualification ? AR 7.0.1 patch 6

Thanks !

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Brien Dieterle
Sent: Friday, October 10, 2008 10:42 AM
To: [email protected]
Subject: Re: escalation

 

** 

I have a filter that executes On Modify.  So I have an escalation that
sets a field to $DATE$ to trigger the modify action.  This sounds like
what you are doing, so I'm not sure why it doesn't work.   I'm even
setting a display-only field and it still works.  AR 7.1 patch 003

Brien

On Fri, Oct 10, 2008 at 8:30 AM, Trevino, Rick <[EMAIL PROTECTED]>
wrote:

** 

Good morning everyone,

Does anyone know how to trigger a filter from an escalation,

I have tried to set up a flag and set it with an escalation so it can
modify the form, to trigger the filter on modify and it does not work,
but if I modified the form manually it will kick off the filter.

Has anyone had to do this before,

Thanks Rick

 

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