I wrote an application(with help from the perl API) that was used to track calls to our licensees 4 times per month. the calls were a secret shopper kind of thing. On the first of the month an escalation fired that preloaded the survey form with over 12k blank survey forms. the callers pressed a "Next Call" button and the next randomzed survey was displayed.
That was a fun one. The one that tracked manual credit card autorizations real-time to predict third-party prosessor communication problems was fun too. On Fri, Nov 14, 2008 at 9:21 AM, sam appecherla <[EMAIL PROTECTED]>wrote: > ** Hi List, > Just curious to know.. > > Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds, what > else can we do with this workflow engine for? Does anyone have a custom > built product/application built on ARS apart from Trouble Ticketing kinds > that you would like to share? > > Regards, > SriSamSri Appecherla > Mobile# +91 991 610 6008 > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
