I have only one instance installed ... and yes, the Data Exchage
connection is pointing to this instance
Victor
On Mon 15/06/09 21:16 , Lyle Taylor [email protected] sent:
AIE instances have a specific name (allowing you to have more than
one instance on a machine, etc.). Are you sure that the configuration
you’re trying to verify is pointed to that instance of AIE (i.e.,
the instance name is correct, etc.)?
Lyle
FROM: Action Request System discussion list(ARSList)
[mailto:[email protected]] ON BEHALF OF Victor Olufowobi
SENT: Monday, June 15, 2009 1:12 PM
TO: [email protected]
SUBJECT: AIE Problem
**
Hello Listers,
Here is the error message received while trying to verify Data
Exchange for CI migration from an SQL Server source:
"Set fields active link running a process failed: Host Name REMEDY7.
Can not connect to AIE Service. Please check if the instance is
running. (ARERR 9281)"
The AIE service is definetely running and connection to the SQL
Server source verified
Any suggestion to the causes of the problem?
Remedy system:
AR System 7.5.01 on W2k3 Enterprise
MS SQL Server 2005
Tomcat
Victor
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