I just disposed of my 3.0 (3.2 maybe?) User and Admin spiral bound classroom training books... Disposed meaning "put in box in basement" -- I can't bear to throw them out. :-)
Too bad there still isn't a User class I could send people to .... Tony Worthington Sr. Technical Analyst Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 262.703.7763 (phone) [email protected] www.kohls.com From: Benedetto Cantatore <[email protected]> To: [email protected] Date: 06/29/2009 12:36 PM Subject: Re: History of AR System Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ** Back in 97, I sat down with the Remedy manual, read it cover to cover and was a Remedy administrator. There were only two apps (I think); Helpdesk and Asset. Today, I looking at all the manuals if you have the whole ITSM suite, I no longer think that's possible. I'm curious, how many folks started Remedy by just reading the docs, or did most people go out and get formal training. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 >>> [email protected] 06/29/09 10:56 AM >>> ** I began working with the point release of 2.1 late in 1994 or early 1995 when I was at Winstar, a gone-broke telecommunications company. I wrote the help-desk app for the network ops center, as well as configuration forms, certification forms, lots of stuff. Back then it was a good front-end for a database. We worked with voice communications, so the FCC required a lot of auditing, all of which had to be written. I got into Remedy as a C programmer who didn't have a project at the moment. I was horrified to find no Else statements built into the system. I can't remember when that came along, but it was quite an advance in programming. We worked with HP-UX and an early version of Oracle. Installation of just about anything was a bear, but once all the ducks were lined up it went well. Ever since then I've worked with the ARS. Now it's quite sophisticated in comparison with the old days. On Sun, Jun 28, 2009 at 4:39 PM, Daniel Bloom <[email protected]> wrote: >From a bit of googling ..... Remedy Corp. The Company was incorporated on November 20, 1990 in Delaware Headquarters Mountain View, California, USA Key people Larry Garlick, Founder & CEO Dave Mahler, VP Marketing Doug Mueller, Chief Architect Version 1.0 ? Version 1.1 Approx. Nov 1992 still looking for confirmation Version 2.0 was May 19, 1995 Version 4.0 was Jan 27, 1999 -----Original Message----- From: Action Request System discussion list(ARSList) _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ********************************************************************** CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent.
<<image/jpeg>>
