Kathy,
some env would help.

product,
version,
os,
-- do you have logins to the servers with sudo privaledge?
-- do you have root access with your login?


On Tue, Oct 20, 2009 at 1:00 PM, Kathy Morris <[email protected]>wrote:

> ** Can someone tell me if this is a BUG in Remedy.  We are being told that
> discovering UNIX Serial Numbers is a BUG in Remedy, and the UNIX
> bios/chassis serial number can not be discovered.  Is this true?
> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_




-- 
Patrick Zandi

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