Yes I am referring to BMC Foundation 1.6, Patch 1, AR 7.5, Windows OS. We are not able to discover Solaris UNIX systems. We have no issue discovering Linux. I found a Sun tool called SNEEP that is reads the Bios Serial #/Chassis Serial # from NEW Unix hardware. However for older systems, we have to manually enter text into a file (1 X), load this into SNEEP, and then SNEEP loads the info into the EEPROM, and from that point we can retrieve the serial number. The problem is when you have 1000 servers, this is a huge manual effort, and we are trying to avoid errors.. In a message dated 10/20/2009 1:38:14 P.M. Eastern Daylight Time, guilla...@dcshq.com writes:
** Remedy ARS is not a discovery tool.... are you referring to BMC's Foundation or Topology Discovery? Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Kathy Morris Sent: Tue 10/20/09 1:00 PM To: arslist@ARSLIST.ORG Subject: Discovering UNIX Server Serial Numbers Can someone tell me if this is a BUG in Remedy. We are being told that discovering UNIX Serial Numbers is a BUG in Remedy, and the UNIX bios/chassis serial number can not be discovered. Is this true? ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
