QM001621920 UNIX asset inventory discovery failed to discover any CIs if you
selected the Use Sudo option while specifying the credentials in the discovery task. http://documents.bmc.com/supportu/documents/68/87/106887/106887.pdf On Tue, Oct 20, 2009 at 1:13 PM, Kathy Morris <[email protected]>wrote: > ** > Hi, > > Yes we have sudo, and I can logon to the box. I am not sure what wrappers > are. We run the discovery, everything shows up EXCEPT the serial number of > the Unix box with the Solaris operating system. We do not get errors on the > scan. > > Also sneep is a Solaris utility below: > http://wikis.sun.com/display/sneep/SNEEP+FAQ > . > > http://www.sunsolarisadmin.com/hardware/find-chasis-serial-number-using-sneep/ > > > In a message dated 10/20/2009 1:52:31 P.M. Eastern Daylight Time, > [email protected] writes: > > ** > Kathy, > do not know what sneep is, how are you accessing the server? > > 1. ssh -- with a login? onto the box? does it have sudo? > 2. do you have wrappers on and you cannot login to the box? > 3. are you getting errors on the scan? > --- > need additional information. > > On Tue, Oct 20, 2009 at 1:46 PM, Kathy Morris <[email protected]>wrote: > >> ** >> Yes I am referring to BMC Foundation 1.6, Patch 1, AR 7.5, Windows OS. We >> are not able to discover Solaris UNIX systems. We have no issue discovering >> Linux. >> >> >> I found a Sun tool called SNEEP that is reads the Bios Serial #/Chassis >> Serial # from NEW Unix hardware. However for older systems, we have to >> manually enter text into a file (1 X), load this into SNEEP, and then SNEEP >> loads the info into the EEPROM, and from that point we can retrieve the >> serial number. The problem is when you have 1000 servers, this is a huge >> manual effort, and we are trying to avoid errors.. >> >> >> In a message dated 10/20/2009 1:38:14 P.M. Eastern Daylight Time, >> [email protected] writes: >> >> ** >> >> Remedy ARS is not a discovery tool.... are you referring to BMC's >> Foundation or Topology Discovery? >> >> Guillaume >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) on behalf of Kathy >> Morris >> Sent: Tue 10/20/09 1:00 PM >> To: [email protected] >> Subject: Discovering UNIX Server Serial Numbers >> >> Can someone tell me if this is a BUG in Remedy. We are being told that >> discovering UNIX Serial Numbers is a BUG in Remedy, and the UNIX >> bios/chassis >> serial number can not be discovered. Is this true? >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum >> Sponsor:[email protected]<sponsor%[email protected]>ARSlist: >> "Where the Answers Are" >> >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ >> >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ > > > > > -- > Patrick Zandi > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
