Kathy, do not know what sneep is, how are you accessing the server? 1. ssh -- with a login? onto the box? does it have sudo? 2. do you have wrappers on and you cannot login to the box? 3. are you getting errors on the scan? --- need additional information.
On Tue, Oct 20, 2009 at 1:46 PM, Kathy Morris <kathymorris...@aol.com>wrote: > ** Yes I am referring to BMC Foundation 1.6, Patch 1, AR 7.5, Windows OS. > We are not able to discover Solaris UNIX systems. We have no issue > discovering Linux. > > > I found a Sun tool called SNEEP that is reads the Bios Serial #/Chassis > Serial # from NEW Unix hardware. However for older systems, we have to > manually enter text into a file (1 X), load this into SNEEP, and then SNEEP > loads the info into the EEPROM, and from that point we can retrieve the > serial number. The problem is when you have 1000 servers, this is a huge > manual effort, and we are trying to avoid errors.. > > > In a message dated 10/20/2009 1:38:14 P.M. Eastern Daylight Time, > guilla...@dcshq.com writes: > > ** > > Remedy ARS is not a discovery tool.... are you referring to BMC's > Foundation or Topology Discovery? > > Guillaume > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of Kathy > Morris > Sent: Tue 10/20/09 1:00 PM > To: arslist@ARSLIST.ORG > Subject: Discovering UNIX Server Serial Numbers > > Can someone tell me if this is a BUG in Remedy. We are being told that > discovering UNIX Serial Numbers is a BUG in Remedy, and the UNIX > bios/chassis > serial number can not be discovered. Is this true? > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
