Column Technologies has FULL TIME- annual salary, bonus & benefits- positions available. ITSM experience is a must. Travel is required based on project needs. Please email your resume to [email protected].
Sr BMC Remedy Business Analyst - Chicago * facilitating requirements gathering workshops at customer sites, and documenting the results of those workshops * identifying the business needs of their clients and stakeholders to help determine solutions to business problems * eliciting, analyzing, validating and documenting business, organizational and/or operational requirements * performing process evaluation and re-engineering for customers in the ITSM arena * making recommendations on ITIL compliance and strategy * conducting gap analysis between customer processes and BMC ITSM Suite capabilities, and mapping those processes to the tool * articulating and documenting the strategy, cultural impact, roles and responsibilities needed to successfully implement the in-scope ITSM processes * helping our customers properly staff, manage and deploy ITSM projects. Remedy Developers & Architects- TX, CO, OK, LA, DC, NY, NJ, & MA Remedy Developer * Implement integrations with BMC Remedy applications * Install and configuration BMC Remedy applications * Customize BMC Remedy applications * Troubleshoot and support BMC Remedy based applications and systems * Draft technical installation, configuration and customization specification documents * Conduct requirements gathering workshops * Draft use cases and functional requirements documents * Communicate strategies and best practices for product implementation * Design custom or product-based solutions based on BMC Remedy applications * Demonstrate BMC Remedy products to customers * Respond to customer requests for product or solution information * Estimate level of effort to design or deploy products or solutions * Draft proposals and statements of work for solutions * Provide technical assistance in a pre-sales capacity Remedy Architect * Install and configure BMC Remedy applications * Customize BMC Remedy applications * Implement integrations with BMC Remedy applications * Troubleshoot and support BMC Remedy based applications and systems * Draft technical installation, configuration and customization specification documents * Design appropriate supporting infrastructure (including Hardware, OS, DB, Web Server, and Load Balancing architecture) to support customer's performance and availability requirements * Design and document Disaster Recovery strategies for customers * Conduct requirements gathering workshops * Draft use cases and functional requirements documents * Communicate strategies and best practices for product implementation * Design custom or product-based solutions based on BMC Remedy applications * Demonstrate BMC Remedy products to customers * Respond to customer requests for product or solution information * Estimate level of effort to design or deploy products or solutions * Draft proposals and statements of work for solutions * Provide technical assistance in a pre-sales capacity Column Technologies is an Equal Opportunity Employer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
