That's interesting.  We would occasionally get this error when searching for 
particular clients on Incidents.  I found that when we switched to using 
WebSphere for the Mid Tier, the problem went away, so I had chalked it up as an 
issue with Tomcat...

Lyle

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of LJ Longwing
Sent: Tuesday, February 23, 2010 8:06 AM
To: [email protected]
Subject: Re: Network protocol/data

I experienced this exact error the other day in this exact scenario.  My
Table was based on a View form that wasn't setup properly, the 'request id'
field as defined wasn't unique, and when the browser tried to pull up more
than one entry with the same request ID it gave that error.  I ended up
re-defining the db view to make request id unique and my problem went away
:) 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Narayanan, Radhika
Sent: Tuesday, February 23, 2010 6:09 AM
To: [email protected]
Subject: Network protocol/data

Hi,

What is causing this error that occurs every time I refresh a particular
table on a form on the browser client?

ARERR 9350 Network protocol / data error when performing data operation.

Environment: ARS 7.5 & Mid-Tier 7.5 Patch 2 It appears to work fine on the
BMC Remedy user tool.

Thanks in advance,


Radhika
Ph: +44 20718 20262


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