We see these errors on 5.5.20 Tomcat (Solaris 9) on QST. A full restart of Tomcat was required. I haven't seen these errors on Development with Tomcat 6.0.28 (Solaris 9)
--Chuck On Tue, Jul 27, 2010 at 10:42 AM, Axton <[email protected]> wrote: > ** Unfortunately, bypassing Apache altogether is not an option as our SSO > authentication is handled through an Apache plug-in. > > Axton Grams > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > On Tue, Jul 27, 2010 at 9:44 AM, LJ LongWing <[email protected]>wrote: > >> ** >> >> Axton, >> >> Our configs are surprisingly similar….we are using the WebLogic server as >> both Web and JSP at this point…we don’t seem to be having issues with the >> WebLogic with no Proxy in place…nor do we seem to have issues when using the >> Tomcat that comes with 7.5 (5.5.28)…so I suggest trying to bypass Apache all >> together and see if that eliminates your issue…just a thought. >> >> >> >> Mid Tier Version >> >> 7.5.00 Patch 005 201005111542 >> >> Installation Directory >> >> /app/bmc/midtier >> >> Web Server Information >> >> WebLogic Server 10.3.2.0 Tue Oct 20 12:16:15 PDT 2009 1267925 Oracle >> WebLogic Server Module Dependencies 10.3 Tue Oct 20 13:57:01 EDT 2009 >> >> Operating System Name >> >> SunOS >> >> Java Version >> >> 1.6.0_18 >> >> >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Axton >> *Sent:* Monday, July 26, 2010 8:36 PM >> *To:* [email protected] >> *Subject:* Re: Mid-Tier 7.5 Problems >> >> >> >> ** That's the same situation I am in. Getting logs is troublesome, at >> best. Reproducing the errors seems to be a draw of the hat (maybe 1 in 30 >> chance), so we too are having a near impossible time getting logs of the >> errors. The errors seem to persist with a given session; meaning that I can >> consistently reproduce the errors with a given set of actions when I get a >> bad session, but as soon as I log out and log back in, the errors stop in >> that given scenario. It's as if something associated with the session >> becomes corrupted; it doesn't seem to be anything that is cached on the >> client side, as clearing the cache while the error happens does not resolve >> the issue for that session; but creating a new session does. >> >> >> >> What version of Java were you using when you ran into the issues. We are >> using the following: >> >> >> >> Tomcat 6.0.20 >> >> Sun Java 1.6.0_17 >> >> Apache 2.0.63 >> >> mod_jk 1.2.28 (we were using 1.2.30, but had more problems with that >> version) >> >> Solaris 9 >> >> Mid-Tier 7.5 patch 4 >> >> >> >> We are getting ready to try mod_proxy instead of mod_jk to see if this >> resolves the issues. >> >> >> >> We are seeing the errors most around actions that pull table results as >> well. >> >> >> >> Let me know if your issues stop after your move to WebLogic. >> >> >> >> Axton >> >> >> >> The opinions, statements, and/or suggested courses of action expressed in >> this E-mail do not necessarily reflect those of BMC Software, Inc. My >> voluntary participation in this forum is not intended to convey a role as a >> spokesperson, liaison or public relations representative for BMC Software, >> Inc. >> >> >> >> >> >> On Mon, Jul 26, 2010 at 5:01 PM, LJ LongWing <[email protected]> >> wrote: >> >> ** >> >> Axton, >> >> We are seeing lots of ‘Caught Exception’ errors….we have been struggling >> to get them fixed even with vendor support…I have also received a single ‘if >> you are on SSO’ report, but only one. >> >> >> >> I haven’t investigated the SSO error because I have only gotten it once >> >> >> >> The ‘Caught Exception’ errors….we are switching from Tomcat to WebLogic >> servers, and upgrading from one version of a SunOne proxy server to >> another….too many changes to be able to track which one is the cause…we have >> found that the problem doesn’t seem to exist when hitting the web servers >> directly/bypassing the proxy….we have been able to narrow it down to what >> seems to be URL length issues making backchannel calls. This seems to >> happen most often when workflow is doing a refresh of a table field, but not >> able to get it to happen consistently enough to get good logs to send to >> BMC…. >> >> >> >> Let me know if any of this is helpful/if you have anything to add to help >> us fix… >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Axton >> *Sent:* Monday, July 26, 2010 3:24 PM >> *To:* [email protected] >> *Subject:* Mid-Tier 7.5 Problems >> >> >> >> ** Wanted to see if anyone out there is having these types of issues with >> Mid-Tier 7.5 patch 4 or higher: >> >> - blank page when accessing a form >> >> - page stops loading at the animated gif (loading) >> >> - Javascript 'Caught Exception' errors >> >> - "Unable to reach Mid-Tier. If you are on SSO, please re-login to SSO >> service." errors >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> >> >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

