We see these errors on 5.5.20 Tomcat (Solaris 9) on QST. A full restart of
Tomcat was required.
I haven't seen these errors on Development with Tomcat 6.0.28 (Solaris 9)

--Chuck

On Tue, Jul 27, 2010 at 10:42 AM, Axton <[email protected]> wrote:

> ** Unfortunately, bypassing Apache altogether is not an option as our SSO
> authentication is handled through an Apache plug-in.
>
> Axton Grams
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>  On Tue, Jul 27, 2010 at 9:44 AM, LJ LongWing <[email protected]>wrote:
>
>> **
>>
>> Axton,
>>
>> Our configs are surprisingly similar….we are using the WebLogic server as
>> both Web and JSP at this point…we don’t seem to be having issues with the
>> WebLogic with no Proxy in place…nor do we seem to have issues when using the
>> Tomcat that comes with 7.5 (5.5.28)…so I suggest trying to bypass Apache all
>> together and see if that eliminates your issue…just a thought.
>>
>>
>>
>> Mid Tier Version
>>
>> 7.5.00 Patch 005 201005111542
>>
>> Installation Directory
>>
>> /app/bmc/midtier
>>
>> Web Server Information
>>
>> WebLogic Server 10.3.2.0 Tue Oct 20 12:16:15 PDT 2009 1267925 Oracle
>> WebLogic Server Module Dependencies 10.3 Tue Oct 20 13:57:01 EDT 2009
>>
>> Operating System Name
>>
>> SunOS
>>
>> Java Version
>>
>> 1.6.0_18
>>
>>
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Axton
>> *Sent:* Monday, July 26, 2010 8:36 PM
>> *To:* [email protected]
>> *Subject:* Re: Mid-Tier 7.5 Problems
>>
>>
>>
>> ** That's the same situation I am in.  Getting logs is troublesome, at
>> best.  Reproducing the errors seems to be a draw of the hat (maybe 1 in 30
>> chance), so we too are having a near impossible time getting logs of the
>> errors.  The errors seem to persist with a given session; meaning that I can
>> consistently reproduce the errors with a given set of actions when I get a
>> bad session, but as soon as I log out and log back in, the errors stop in
>> that given scenario.  It's as if something associated with the session
>> becomes corrupted; it doesn't seem to be anything that is cached on the
>> client side, as clearing the cache while the error happens does not resolve
>> the issue for that session; but creating a new session does.
>>
>>
>>
>> What version of Java were you using when you ran into the issues.  We are
>> using the following:
>>
>>
>>
>> Tomcat 6.0.20
>>
>> Sun Java 1.6.0_17
>>
>> Apache 2.0.63
>>
>> mod_jk 1.2.28 (we were using 1.2.30, but had more problems with that
>> version)
>>
>> Solaris 9
>>
>> Mid-Tier 7.5 patch 4
>>
>>
>>
>> We are getting ready to try mod_proxy instead of mod_jk to see if this
>> resolves the issues.
>>
>>
>>
>> We are seeing the errors most around actions that pull table results as
>> well.
>>
>>
>>
>> Let me know if your issues stop after your move to WebLogic.
>>
>>
>>
>> Axton
>>
>>
>>
>> The opinions, statements, and/or suggested courses of action expressed in
>> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
>> voluntary participation in this forum is not intended to convey a role as a
>> spokesperson, liaison or public relations representative for BMC Software,
>> Inc.
>>
>>
>>
>>
>>
>> On Mon, Jul 26, 2010 at 5:01 PM, LJ LongWing <[email protected]>
>> wrote:
>>
>> **
>>
>> Axton,
>>
>> We are seeing lots of ‘Caught Exception’ errors….we have been struggling
>> to get them fixed even with vendor support…I have also received a single ‘if
>> you are on SSO’ report, but only one.
>>
>>
>>
>> I haven’t investigated the SSO error because I have only gotten it once
>>
>>
>>
>> The ‘Caught Exception’ errors….we are switching from Tomcat to WebLogic
>> servers, and upgrading from one version of a SunOne proxy server to
>> another….too many changes to be able to track which one is the cause…we have
>> found that the problem doesn’t seem to exist when hitting the web servers
>> directly/bypassing the proxy….we have been able to narrow it down to what
>> seems to be URL length issues making backchannel calls.  This seems to
>> happen most often when workflow is doing a refresh of a table field, but not
>> able to get it to happen consistently enough to get good logs to send to
>> BMC….
>>
>>
>>
>> Let me know if any of this is helpful/if you have anything to add to help
>> us fix…
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Axton
>> *Sent:* Monday, July 26, 2010 3:24 PM
>> *To:* [email protected]
>> *Subject:* Mid-Tier 7.5 Problems
>>
>>
>>
>> ** Wanted to see if anyone out there is having these types of issues with
>> Mid-Tier 7.5 patch 4 or higher:
>>
>> - blank page when accessing a form
>>
>> - page stops loading at the animated gif (loading)
>>
>> - Javascript 'Caught Exception' errors
>>
>> - "Unable to reach Mid-Tier. If you are on SSO, please re-login to SSO
>> service." errors
>>
>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>>
>>
>>
>>
>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>    _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
>  _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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