There is also the SaaS and Remedy on Demand offerings, they didn't suggest either of those?
.. Daniel Daniel Bloom Senior Solution Architect Unisys Global ITSM Practice From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Spangler Robert C CIV USSTRATCOM/JWAC Sent: September 14, 2011 1:41 PM To: arslist@ARSLIST.ORG Subject: SDE versus ARS ** Going out on a limb, but we are being forced to move away from Remedy due to budget and personnel reductions. Was wondering if any of you guys knew much about Service Desk Express (SDE). We were primarily using ARS for ticketing and assets management, had never broken into Change, SRM and some other goodies that we had plans for. BMC suggested SDE as an alternative so we were going to look in to. Thanks for any advice or suggestions! _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
