I am thinking to building my own! 
However sometimes it is just good to get a thought in the ears of BMC. 

Last time it took 3.5 years to get them to add in the snmp v2 into Addm 
application but it at least happened. 

Sent from my iPhone

On Mar 16, 2012, at 16:52, Joe Martin D'Souza <jdso...@shyle.net> wrote:

> **
>  
> Yes! That’s them.. look them up..
>  
> I can give you specific contact information if you need it..
>  
> Joe
>  
> From: John Sundberg
> Sent: Friday, March 16, 2012 4:49 PM
> Newsgroups: public.remedy.arsystem.general
> To: arslist@ARSLIST.ORG
> Subject: Re: SRM -- just asking ---for the impossible.
>  
> ** Effective Technologies…
>  
>  
> -John
> 
> 
> On Fri, Mar 16, 2012 at 3:46 PM, Joe Martin D'Souza <jdso...@shyle.net> wrote:
> **
>  
> There is this company (I think from California) – I met them at the 2011 
> RUG.. They have something that you might be looking for. Their name is right 
> there at the back of my mind but I just do not seem to recall either the 
> company name nor the names of their reps that were there there..
>  
> I do however have their business card at home, so if you check back on this 
> thread, I’ll write back with their information..
>  
> Hint – they had a data load utility for ITSM 7.0.x before even BMC had any 
> that were known..
>  
> Cheers
>  
> Joe
>  
> From: patrick zandi
> Sent: Friday, March 16, 2012 4:32 PM
> Newsgroups: public.remedy.arsystem.general
> To: arslist@ARSLIST.ORG
> Subject: SRM -- just asking ---for the impossible.
>  
> ** So you have Multi-tenecy and you have multiple companies.. 
> and you have multiple requests... 
> 
> Boss says:: I need you to add a field to 4 or the 10 companies forms, and 
> that should be easy right ?
> Remedy teams says...: see you in a month.. 
> Why? you are now manipulating 800 SRM's AOT, PDT's.. 
> 
> Question: is there a management tool, that BMC has to allow a field to be 
> created and mapped easily to many ? and do all the data manipulation, without 
> a 12 min admin per: (none that we know of)
> 
> Question: is there some other free tool out there that can do it?
> 
> would not this be a good idea to have?
> 
> Also:: the ability to make 1 SRM, AOT, PDT, Q&A and share it with SOME 
> companies, not ALL companies..  Nope.. again..  Global only otherwise 
> manually granular specific.
> Each has to be specific.. 
> 
> Now we are up to some 1350 SRM's, and it appears we shall soon be at 2500 
> SRM's.. Appears to be growing quickly.. BMC (we can't prevent change, but we 
> can adapt motto -- Where is that? again)
> 
> not complaining, just wondering, pondering..  about future.. OF....SRM .. 
> PLEASE.. 
> 
> I do not want to hear from Kinetic, I know, I know.. 
> 
> -- 
> Patrick Zandi
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> 
>  
> -- 
> John Sundberg
> 
> Kinetic Data, Inc.
> "Your Business. Your Process."
> Recipient of:
> WWRUG10 Best Customer Service/Support Award
> WWRUG09 Innovator of the Year Award
> 
> 651-556-0930 I john.sundb...@kineticdata.com 
> www.kineticdata.com I community.kineticdata.com
> _attend WWRUG12 www.wwrug.com  ARSlist: "Where the Answers Are"_

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