ok, but the connecting to the SRD, PDT, AOT stuff.. I have thought of the export all the current ones, take off line, delete this, delete that, delete more.. manipulate export file, import all over again.. but BMC does not recommend that, and said it does not work.. anyways.. properly... so that is a bad pickle as well..
new ones.. maybe, but these are created.. On Fri, Mar 16, 2012 at 5:23 PM, Roger Justice <[email protected]> wrote: > ** The SRDs have to be built in spreadsheets so if you already have 800+ > all the new ones can be created in the spreadsheets and to then apply it to > a new company only requires a Company name change and then import. > > > > -----Original Message----- > From: Joe Martin D'Souza <[email protected]> > To: arslist <[email protected]> > Sent: Fri, Mar 16, 2012 4:52 pm > Subject: Re: SRM -- just asking ---for the impossible. > > ** > > Yes! That’s them.. look them up.. > > I can give you specific contact information if you need it.. > > Joe > > *From:* John Sundberg <[email protected]> > *Sent:* Friday, March 16, 2012 4:49 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* Re: SRM -- just asking ---for the impossible. > > ** Effective Technologies… > > > -John > > > On Fri, Mar 16, 2012 at 3:46 PM, Joe Martin D'Souza <[email protected]>wrote: > >> ** >> >> There is this company (I think from California) – I met them at the 2011 >> RUG.. They have something that you might be looking for. Their name is >> right there at the back of my mind but I just do not seem to recall either >> the company name nor the names of their reps that were there there.. >> >> I do however have their business card at home, so if you check back on >> this thread, I’ll write back with their information.. >> >> Hint – they had a data load utility for ITSM 7.0.x before even BMC had >> any that were known.. >> >> Cheers >> >> Joe >> >> *From:* patrick zandi <[email protected]> >> *Sent:* Friday, March 16, 2012 4:32 PM >> *Newsgroups:* public.remedy.arsystem.general >> *To:* [email protected] >> *Subject:* SRM -- just asking ---for the impossible. >> >> ** So you have Multi-tenecy and you have multiple companies.. >> and you have multiple requests... >> >> Boss says:: I need you to add a field to 4 or the 10 companies forms, and >> that should be easy right ? >> Remedy teams says...: see you in a month.. >> Why? you are now manipulating 800 SRM's AOT, PDT's.. >> >> Question: is there a management tool, that BMC has to allow a field to be >> created and mapped easily to many ? and do all the data manipulation, >> without a 12 min admin per: (none that we know of) >> >> Question: is there some other free tool out there that can do it? >> >> would not this be a good idea to have? >> >> Also:: the ability to make 1 SRM, AOT, PDT, Q&A and share it with SOME >> companies, not ALL companies.. Nope.. again.. Global only otherwise >> manually granular specific. >> Each has to be specific.. >> >> Now we are up to some 1350 SRM's, and it appears we shall soon be at 2500 >> SRM's.. Appears to be growing quickly.. BMC (we can't prevent change, but >> we can adapt motto -- Where is that? again) >> >> not complaining, just wondering, pondering.. about future.. OF....SRM .. >> PLEASE.. >> >> I do not want to hear from Kinetic, I know, I know.. >> >> -- >> Patrick Zandi >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > > > -- > *John Sundberg* > Kinetic Data, Inc. > "Your Business. Your Process." > *Recipient of: > **WWRUG10 Best Customer Service/Support Award* > *WWRUG09 Innovator of the Year Award* > * > * > 651-556-0930 I [email protected] > www.kineticdata.com I community.kineticdata.com > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
