Hi, The Web Service Logging has been enabled as well as the Plug-in log(with ALL). Still, i dont find any entry related to the plug-in error in the WEB SERVICES log nor the PLUG-IN log.
Thanks, Gifthia On Thu, Jul 5, 2012 at 12:51 PM, Anish Karkare <[email protected]>wrote: > ** > Go to BMC Remedy Mid Tier - Configuration Tool -> Log Settings - > Enable > Web Service Logging. > > Also, change the plugin log settings to ALL, if you haven't already. > > Regards, > Anish > > > > > ------------------------------ > Date: Thu, 5 Jul 2012 12:47:58 -0700 > From: [email protected] > Subject: ARERR 8939: Plugin Server not responding > To: [email protected] > > ** Hi Friends, > > I have created a prototype web service in ARS 7.1 patch 004. I am trying > to consume the same from the same server using Filter Set fields. > But, all i receive is "ARERR [8939] The AR System Plug-In server is not > responding. Cannot connect to the system at this time. Contact your AR > System Administrator for assistance." > > I consumed the same Web Service using SOAPUI client and it works fine. I > am able to receive the response in the UI client. > The error happens only when consumed from Remedy. > > Am i missing out anything? Where should i start to debug. I could not find > out anything in the Plug-in log. > Your help will be of great help to me. > > Thanks, > Gifthia > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
