The case you are asking for is, like everybody said, through the mid-tier.
To prove it to your boss, go to the published web service at the developer.
See the WSDL address. You'll see that the URL is the mid-tier. Also if you
download the WSDL and see the connection addresses, you'll see that they're
also mid-tier addresses.

It doesn't matter if the client consuming the web service is HP, Remedy or
a custom application. If it connects through a web service, then it uses
the mid-tier.

Regards,

Jose Manuel Huerta
http://theremedyforit.com/




On Wed, Sep 5, 2012 at 9:50 PM, Rick Cook <[email protected]> wrote:

> **
> LJ, the external system is not a Remedy system - it is HP.
>
> Rick
>
> On Wed, Sep 5, 2012 at 3:43 PM, Longwing, LJ CTR MDA/IC <
> [email protected]> wrote:
>
>> Agreed, if Remedy is publishing the web service, then Mid-Tier is the
>> 'source' of the traffic for the external system.....but your boss is right
>> when Remedy is the consumer because that is done via WebService plugin on
>> the Remedy server.
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) [mailto:
>> [email protected]] On Behalf Of Rick Cook
>> Sent: Wednesday, September 05, 2012 1:08 PM
>> To: [email protected]
>> Subject: Web service source
>>
>> **
>>
>> We are in the process of setting up a connection between our Remedy
>> system and an external system.  As part of our network/port validation, we
>> need to know whether the outgoing traffic for a published web service (one
>> that is consumed by the external system) is taken from the mid-tier server
>> or the AR server.
>>
>> I contend that it is the mid-tier server, because that is where the WSDL
>> is generated.  My boss disagrees.  Can you settle this for us?  I've looked
>> in the docs, but didn't really see anything.
>>
>> Rick Cook
>>  _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>>
>> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>>
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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