That entirely depends on if you want their connection to be balanced or not :)

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Friday, September 07, 2012 10:40 AM
To: [email protected]
Subject: Re: Web service source

** 
What about the Load Balancer?  Does that have to be part of any network traffic 
coming in from the outside, or should the call come directly to the mid-tier 
server?
 
Rick

On Wed, Sep 5, 2012 at 5:04 PM, Jose Manuel Huerta Guillén 
<[email protected]> wrote:


        ** 
        The case you are asking for is, like everybody said, through the 
mid-tier. To prove it to your boss, go to the published web service at the 
developer. See the WSDL address. You'll see that the URL is the mid-tier. Also 
if you download the WSDL and see the connection addresses, you'll see that 
they're also mid-tier addresses.

        It doesn't matter if the client consuming the web service is HP, Remedy 
or a custom application. If it connects through a web service, then it uses the 
mid-tier.

        Regards,

        Jose Manuel Huerta 
        http://theremedyforit.com/ 




        On Wed, Sep 5, 2012 at 9:50 PM, Rick Cook <[email protected]> wrote:
        

                ** 
                LJ, the external system is not a Remedy system - it is HP.
                
                 
                Rick
                
                
                On Wed, Sep 5, 2012 at 3:43 PM, Longwing, LJ CTR MDA/IC 
<[email protected]> wrote:
                

                        Agreed, if Remedy is publishing the web service, then 
Mid-Tier is the 'source' of the traffic for the external system.....but your 
boss is right when Remedy is the consumer because that is done via WebService 
plugin on the Remedy server.
                        

                        -----Original Message-----
                        From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Rick Cook
                        Sent: Wednesday, September 05, 2012 1:08 PM
                        To: [email protected]
                        Subject: Web service source
                        
                        **
                        
                        
                        We are in the process of setting up a connection 
between our Remedy system and an external system.  As part of our network/port 
validation, we need to know whether the outgoing traffic for a published web 
service (one that is consumed by the external system) is taken from the 
mid-tier server or the AR server.
                        
                        I contend that it is the mid-tier server, because that 
is where the WSDL is generated.  My boss disagrees.  Can you settle this for 
us?  I've looked in the docs, but didn't really see anything.
                        
                        Rick Cook
                        
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