What about the Load Balancer?  Does that have to be part of any network
traffic coming in from the outside, or should the call come directly to the
mid-tier server?

Rick
On Wed, Sep 5, 2012 at 5:04 PM, Jose Manuel Huerta Guillén <
[email protected]> wrote:

> **
> The case you are asking for is, like everybody said, through the mid-tier.
> To prove it to your boss, go to the published web service at the developer.
> See the WSDL address. You'll see that the URL is the mid-tier. Also if you
> download the WSDL and see the connection addresses, you'll see that they're
> also mid-tier addresses.
>
> It doesn't matter if the client consuming the web service is HP, Remedy or
> a custom application. If it connects through a web service, then it uses
> the mid-tier.
>
> Regards,
>
> Jose Manuel Huerta
> http://theremedyforit.com/
>
>
>
>
> On Wed, Sep 5, 2012 at 9:50 PM, Rick Cook <[email protected]> wrote:
>
>> **
>>  LJ, the external system is not a Remedy system - it is HP.
>>
>> Rick
>>
>>  On Wed, Sep 5, 2012 at 3:43 PM, Longwing, LJ CTR MDA/IC <
>> [email protected]> wrote:
>>
>>> Agreed, if Remedy is publishing the web service, then Mid-Tier is the
>>> 'source' of the traffic for the external system.....but your boss is right
>>> when Remedy is the consumer because that is done via WebService plugin on
>>> the Remedy server.
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList) [mailto:
>>> [email protected]] On Behalf Of Rick Cook
>>> Sent: Wednesday, September 05, 2012 1:08 PM
>>> To: [email protected]
>>> Subject: Web service source
>>>
>>> **
>>>
>>> We are in the process of setting up a connection between our Remedy
>>> system and an external system.  As part of our network/port validation, we
>>> need to know whether the outgoing traffic for a published web service (one
>>> that is consumed by the external system) is taken from the mid-tier server
>>> or the AR server.
>>>
>>> I contend that it is the mid-tier server, because that is where the WSDL
>>> is generated.  My boss disagrees.  Can you settle this for us?  I've looked
>>> in the docs, but didn't really see anything.
>>>
>>> Rick Cook
>>>  _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>>
>>> _______________________________________________________________________________
>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>>>
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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