Try running ldd on the 7.6.04 arserverd file ldd arserverd That should tell you if all shared libraries are able to be found
Running file on the 7.6.04 arserverd binary file should tell you the version of the file file arserverd Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sandeep Pandey Sent: Thursday, November 01, 2012 3:01 PM To: [email protected] Subject: Re: HP UX: Upgrading install Oracle failed to connect the database. ** Hi Fred, Please see following output. Looks okay below configuration. please suggest. Thanks. sqlplus SQL*Plus: Release 11.2.0.3.0 Production on To Nov 1 20:46:44 2012 Copyright (c) 1982, 2011, Oracle. All rights reserved. cd $ORACLE_HOME/lib ls -al libclntsh* lrwxr-xr-x 1 oraars oinstall 45 okt 8 08:45 libclntsh.so -> /ems/u01/product/11.2.0/lib/libclntsh.so.11.1 lrwxr-xr-x 1 oraars oinstall 12 okt 8 08:39 libclntsh.so.10.1 -> libclntsh.so -rwxr-xr-x 1 oraars oinstall 120559664 okt 8 08:46 libclntsh.so.11.1 -rwxr-xr-x 1 oraars oinstall 120559664 okt 8 08:39 libclntsh_nopthread.so -- Sandeep Pandey Remedy Developer -----Original Message----- On Fri, Nov 2, 2012 at 1:08 AM, Grooms, Frederick W wrote: When you run the SQLPLUS does it come up and show it is the Oracle 11 version? #> sqlplus SQL*Plus: Release 11.2.0.1.0 Production on Thu Nov 1 13:45:36 2012 Copyright (c) 1982, 2009, Oracle. All rights reserved. If I remember correctly you also need to go in and add a symbolic link in the oracle library directory. To check do the following: #> cd $ORACLE_HOME/lib #> ls -al libclntsh* You will see something like: -rwxrwxr-x 1 {user} {group} 45396816 Sep 9 2010 libclntsh.so.11.1 lrwxrwxrwx 1 {user} {group} 17 Jan 6 2011 libclntsh.so -> libclntsh.so.11.1 lrwxrwxrwx 1 {user} {group} 12 Jan 6 2011 libclntsh.so.10.1 -> libclntsh.so In your case you probably only have "libclntsh.so.11.1". If so then create the 2 symbolic links: #> ln -s libclntsh.so.11.1 libclntsh.so #> ln -s libclntsh.so libclntsh.so.10.1 Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sandeep Pandey Sent: Thursday, November 01, 2012 1:24 PM To: [email protected] Subject: Re: HP UX: Upgrading install Oracle failed to connect the database. ** Hi Patrick, Sorry....went for vacation. Still the same issue we are facing today "Failed to connect database" and in installer log we found following line. "LOG EVENT {Description=[SET PROPERTY VALIDATION_ERROR_RESULT],Detail=INVALID_OCI_ORACLE_CONNECTION_UNIX]}" We tried to fix by all possibilities from our side but no luck. Seems something is missing still some where. LD_LIBRARY_PATH is pointing now to the 64bit. I am able to do sqlplus and tnsping as well. Please suggest. -- Sandeep Pandey Remedy Developer -----Original Message----- On 23 October 2012 16:10, Sandeep Pandey wrote: ** Dear List, We are facing one issue when we trying to upgrade the 7.1 P11 to 7.6.04 SP 3 ARS on HP-UX i3. We are running installer and one point of time getting below error. Warning! Failed to connect to the database. Possible causes: tnsnames.ora does not exist or has incorrect connection details Missing 64 bit Oracle client libraries Insufficient privileges for oracle client libraries. Error in insall log: LOG EVENT {Description=[SET PROPERTY BMC_LEGACY_ARCFG_EXISTS],Detail=[true]} (Oct 22 2012 12:49:22.319 PM +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, LOG EVENT {Description=[SET PROPERTY VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} (Oct 22 2012 12:49:22.329 PM +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask, LOG EVENT {Description=[Validation error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} (Oct 22 2012 12:49:22.764 PM +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction, LOG EVENT {Description=[COMPLETED InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]} (Oct 22 2012 12:51:12.791 PM +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, LOG EVENT {Description=[SET PROPERTY VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]} (Oct 22 2012 12:51:12.811 PM +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, LOG EVENT {Description=[SET PROPERTY VALIDATION_FEATURE],Detail=[]} We did so many things but no help. Anyone see or fix? -- Sandeep Pandey Remedy Developer _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
