Yes Patrick, You are correct. Yes we are pointing new oracle client 64 bit for install upgrade. Do you know any fix or solution for this? -- Sandeep Pandey Remedy Developer
On Tue, Oct 23, 2012 at 5:50 PM, Patrick Zandi <[email protected]> wrote: > ** > But you are using 7.1 : that does not use 64 bit, so here is the thought. > Is you box with oracle 32 bit client 10 let's say and 11.2 in the same box, > so is your selection for the install pointing to the new client? Just > asking. 2 different paths... Just a thought > > Sent from my iPhone > > On Oct 23, 2012, at 7:49, Sandeeps Pandey <[email protected]> > wrote: > > ** Hi Patrick, > > > We are using 64 bit clients only. But not able to proceed. > > Checked everything tnsnames.ora, listner, env etc in place and running > fine. > > -- > Sandeep Pandey > Remedy Developer > > > On Tue, Oct 23, 2012 at 5:08 PM, Patrick Zandi <[email protected]>wrote: > >> ** >> 64 bit libraries >> You went from 32 to 64 >> You need 64bit client looks like ur issue >> >> Sent from my iPhone >> >> On Oct 23, 2012, at 6:55, Karthik <[email protected]> wrote: >> >> ** I had this issue way back when i was installing 5.x on HP UX and it >> was issue with oracle binaries being wrongly installed. >> >> Did you check the compatibility matrix and install the correct binaries? >> Double check this please as the error says the same here >> >> - Karthik >> >> On 23 October 2012 16:10, Sandeep Pandey <[email protected]>wrote: >> >>> ** Dear List, >>> >>> We are facing one issue when we trying to upgrade the 7.1 P11 to 7.6.04 >>> SP 3 ARS on HP-UX i3. We are running installer and one point of time >>> getting below error. >>> >>> Warning! Failed to connect to the database. >>> Possible causes: tnsnames.ora does not exist or has incorrect connection >>> details >>> Missing 64 bit Oracle client libraries >>> Insufficient privileges for oracle client libraries. >>> >>> Error in insall log: >>> LOG EVENT {Description=[SET PROPERTY >>> BMC_LEGACY_ARCFG_EXISTS],Detail=[true]} >>> (Oct 22 2012 12:49:22.319 PM >>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, >>> LOG EVENT {Description=[SET PROPERTY >>> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} >>> (Oct 22 2012 12:49:22.329 PM >>> +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask, >>> LOG EVENT {Description=[Validation >>> error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} >>> (Oct 22 2012 12:49:22.764 PM >>> +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction, >>> LOG EVENT {Description=[COMPLETED >>> InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]} >>> (Oct 22 2012 12:51:12.791 PM >>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, >>> LOG EVENT {Description=[SET PROPERTY >>> VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]} >>> (Oct 22 2012 12:51:12.811 PM >>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, >>> LOG EVENT {Description=[SET PROPERTY VALIDATION_FEATURE],Detail=[]} >>> >>> We did so many things but no help. >>> >>> Anyone see or fix? >>> >>> >>> -- >>> Sandeep Pandey >>> Remedy Developer >>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

