Hi Patrick,

Able to do sqlplus and TNSPING as well.

We did LD_LIBRARY_PATH is pointing to the 64bit as per dbs confirms, but no
hope.

LD_LIBRARY_PATH=/ems/u01/product/10.2.0/lib:/ems/u01/product/10.2.0/lib32
is set like this currently.

-- 
Sandeep Pandey
Remedy Developer


On Tue, Oct 23, 2012 at 5:59 PM, patrick zandi <[email protected]> wrote:

> ** prior to installing can you use sqlplus and login,
> can you do a TNSPING?
> if those are working -- off the 64bit side.. then you should be fine..
> but if you LD_LIBRARY_PATH is pointing to the 32bit, first, and not the
> 64bit first..
> and you cannot use the sqlplus from the 11..  this is a great start
>
> On Tue, Oct 23, 2012 at 8:27 AM, Sandeep Pandey 
> <[email protected]>wrote:
>
>> ** Yes Patrick,
>>
>>
>> You are correct.  Yes we are pointing new oracle client 64 bit for
>> install upgrade. Do you know any fix or solution for this?
>>
>> --
>> Sandeep Pandey
>> Remedy Developer
>>
>>  On Tue, Oct 23, 2012 at 5:50 PM, Patrick Zandi <[email protected]>wrote:
>>
>>> **
>>> But you are using 7.1 : that does not use 64 bit, so here is the
>>> thought. Is you box with oracle 32 bit client 10 let's say and 11.2 in the
>>> same box, so is your selection for the install pointing to the new client?
>>> Just asking. 2 different paths... Just a thought
>>>
>>> Sent from my iPhone
>>>
>>> On Oct 23, 2012, at 7:49, Sandeeps Pandey <[email protected]>
>>> wrote:
>>>
>>>  ** Hi Patrick,
>>>
>>>
>>> We are using 64 bit clients only. But not able to proceed.
>>>
>>> Checked everything tnsnames.ora, listner, env etc in place and running
>>> fine.
>>>
>>> --
>>> Sandeep Pandey
>>> Remedy Developer
>>>
>>>
>>> On Tue, Oct 23, 2012 at 5:08 PM, Patrick Zandi <[email protected]>wrote:
>>>
>>>> **
>>>> 64 bit libraries
>>>> You went from 32 to 64
>>>> You need 64bit client looks like ur issue
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Oct 23, 2012, at 6:55, Karthik <[email protected]> wrote:
>>>>
>>>> ** I had this issue way back when i was installing 5.x on HP UX and it
>>>> was issue with oracle binaries being wrongly installed.
>>>>
>>>> Did you check the compatibility matrix and install the correct
>>>> binaries? Double check this please as the error says the same here
>>>>
>>>> - Karthik
>>>>
>>>> On 23 October 2012 16:10, Sandeep Pandey <[email protected]>wrote:
>>>>
>>>>> ** Dear List,
>>>>>
>>>>> We are facing one issue when we trying to upgrade the 7.1 P11 to
>>>>> 7.6.04 SP 3 ARS on HP-UX i3. We are running installer and one point of 
>>>>> time
>>>>> getting below error.
>>>>>
>>>>> Warning! Failed to connect to the database.
>>>>> Possible causes: tnsnames.ora does not exist or has incorrect
>>>>> connection details
>>>>> Missing 64 bit Oracle client libraries
>>>>> Insufficient privileges for oracle client libraries.
>>>>>
>>>>> Error in insall log:
>>>>> LOG EVENT {Description=[SET PROPERTY
>>>>> BMC_LEGACY_ARCFG_EXISTS],Detail=[true]}
>>>>> (Oct 22 2012 12:49:22.319 PM
>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>    LOG EVENT {Description=[SET PROPERTY
>>>>> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
>>>>> (Oct 22 2012 12:49:22.329 PM
>>>>> +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask,
>>>>>    LOG EVENT {Description=[Validation
>>>>> error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
>>>>> (Oct 22 2012 12:49:22.764 PM
>>>>> +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
>>>>>    LOG EVENT {Description=[COMPLETED
>>>>> InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]}
>>>>> (Oct 22 2012 12:51:12.791 PM
>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>    LOG EVENT {Description=[SET PROPERTY
>>>>> VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]}
>>>>> (Oct 22 2012 12:51:12.811 PM
>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>    LOG EVENT {Description=[SET PROPERTY VALIDATION_FEATURE],Detail=[]}
>>>>>
>>>>> We did so many things but no help.
>>>>>
>>>>> Anyone see or fix?
>>>>>
>>>>>
>>>>> --
>>>>> Sandeep Pandey
>>>>> Remedy Developer
>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>
>>>>
>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>
>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>
>>>
>>>
>>>
>>>
>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>
>>
>>
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
>
>
> --
> Patrick Zandi
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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