Hi Patrick,
Sorry....went for vacation.
Still the same issue we are facing today "Failed to connect database" and
in installer log we found following line.
"LOG EVENT {Description=[SET PROPERTY
VALIDATION_ERROR_RESULT],Detail=INVALID_OCI_ORACLE_CONNECTION_UNIX]}"
We tried to fix by all possibilities from our side but no luck. Seems
something is missing still some where.
LD_LIBRARY_PATH is pointing now to the 64bit.
I am able to do sqlplus and tnsping as well. Please suggest.
--
Sandeep Pandey
Remedy Developer
On Thu, Oct 25, 2012 at 1:27 AM, patrick zandi <[email protected]> wrote:
> ** Can I assume.. you are working sir ?
>
>
> On Tue, Oct 23, 2012 at 9:42 AM, patrick zandi <[email protected]>wrote:
>
>> it should say something like 11.2.0/lib
>>
>>
>>
>> On Tue, Oct 23, 2012 at 9:40 AM, patrick zandi <[email protected]>wrote:
>>
>>> There is your problem right there..
>>> LD_LIBRARY_PATH=/ems/u01/
>>>>
>>>> product/10.2.0/lib:
>>>
>>>
>>>
>>> 10.2 is 32bit -- not 64bit.. so it looks like your DBA are blowing
>>> smoke..
>>>
>>>
>>> On Tue, Oct 23, 2012 at 9:29 AM, Sandeep Pandey <
>>> [email protected]> wrote:
>>>
>>>> ** Hi Patrick,
>>>>
>>>> Able to do sqlplus and TNSPING as well.
>>>>
>>>> We did LD_LIBRARY_PATH is pointing to the 64bit as per dbs confirms,
>>>> but no hope.
>>>>
>>>> LD_LIBRARY_PATH=/ems/u01/product/10.2.0/lib:/ems/u01/product/10.2.0/lib32
>>>> is set like this currently.
>>>>
>>>>
>>>> --
>>>> Sandeep Pandey
>>>> Remedy Developer
>>>>
>>>>
>>>> On Tue, Oct 23, 2012 at 5:59 PM, patrick zandi <[email protected]>wrote:
>>>>
>>>>> ** prior to installing can you use sqlplus and login,
>>>>> can you do a TNSPING?
>>>>> if those are working -- off the 64bit side.. then you should be fine..
>>>>> but if you LD_LIBRARY_PATH is pointing to the 32bit, first, and not
>>>>> the 64bit first..
>>>>> and you cannot use the sqlplus from the 11.. this is a great start
>>>>>
>>>>> On Tue, Oct 23, 2012 at 8:27 AM, Sandeep Pandey <
>>>>> [email protected]> wrote:
>>>>>
>>>>>> ** Yes Patrick,
>>>>>>
>>>>>>
>>>>>> You are correct. Yes we are pointing new oracle client 64 bit for
>>>>>> install upgrade. Do you know any fix or solution for this?
>>>>>>
>>>>>> --
>>>>>> Sandeep Pandey
>>>>>> Remedy Developer
>>>>>>
>>>>>> On Tue, Oct 23, 2012 at 5:50 PM, Patrick Zandi
>>>>>> <[email protected]>wrote:
>>>>>>
>>>>>>> **
>>>>>>> But you are using 7.1 : that does not use 64 bit, so here is the
>>>>>>> thought. Is you box with oracle 32 bit client 10 let's say and 11.2 in
>>>>>>> the
>>>>>>> same box, so is your selection for the install pointing to the new
>>>>>>> client?
>>>>>>> Just asking. 2 different paths... Just a thought
>>>>>>>
>>>>>>> Sent from my iPhone
>>>>>>>
>>>>>>> On Oct 23, 2012, at 7:49, Sandeeps Pandey <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> ** Hi Patrick,
>>>>>>>
>>>>>>>
>>>>>>> We are using 64 bit clients only. But not able to proceed.
>>>>>>>
>>>>>>> Checked everything tnsnames.ora, listner, env etc in place and
>>>>>>> running fine.
>>>>>>>
>>>>>>> --
>>>>>>> Sandeep Pandey
>>>>>>> Remedy Developer
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Oct 23, 2012 at 5:08 PM, Patrick Zandi
>>>>>>> <[email protected]>wrote:
>>>>>>>
>>>>>>>> **
>>>>>>>> 64 bit libraries
>>>>>>>> You went from 32 to 64
>>>>>>>> You need 64bit client looks like ur issue
>>>>>>>>
>>>>>>>> Sent from my iPhone
>>>>>>>>
>>>>>>>> On Oct 23, 2012, at 6:55, Karthik <[email protected]> wrote:
>>>>>>>>
>>>>>>>> ** I had this issue way back when i was installing 5.x on HP UX and
>>>>>>>> it was issue with oracle binaries being wrongly installed.
>>>>>>>>
>>>>>>>> Did you check the compatibility matrix and install the correct
>>>>>>>> binaries? Double check this please as the error says the same here
>>>>>>>>
>>>>>>>> - Karthik
>>>>>>>>
>>>>>>>> On 23 October 2012 16:10, Sandeep Pandey
>>>>>>>> <[email protected]>wrote:
>>>>>>>>
>>>>>>>>> ** Dear List,
>>>>>>>>>
>>>>>>>>> We are facing one issue when we trying to upgrade the 7.1 P11 to
>>>>>>>>> 7.6.04 SP 3 ARS on HP-UX i3. We are running installer and one point
>>>>>>>>> of time
>>>>>>>>> getting below error.
>>>>>>>>>
>>>>>>>>> Warning! Failed to connect to the database.
>>>>>>>>> Possible causes: tnsnames.ora does not exist or has incorrect
>>>>>>>>> connection details
>>>>>>>>> Missing 64 bit Oracle client libraries
>>>>>>>>> Insufficient privileges for oracle client libraries.
>>>>>>>>>
>>>>>>>>> Error in insall log:
>>>>>>>>> LOG EVENT {Description=[SET PROPERTY
>>>>>>>>> BMC_LEGACY_ARCFG_EXISTS],Detail=[true]}
>>>>>>>>> (Oct 22 2012 12:49:22.319 PM
>>>>>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>>>>> LOG EVENT {Description=[SET PROPERTY
>>>>>>>>> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
>>>>>>>>> (Oct 22 2012 12:49:22.329 PM
>>>>>>>>> +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask,
>>>>>>>>> LOG EVENT {Description=[Validation
>>>>>>>>> error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
>>>>>>>>> (Oct 22 2012 12:49:22.764 PM
>>>>>>>>> +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
>>>>>>>>> LOG EVENT {Description=[COMPLETED
>>>>>>>>> InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]}
>>>>>>>>> (Oct 22 2012 12:51:12.791 PM
>>>>>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>>>>> LOG EVENT {Description=[SET PROPERTY
>>>>>>>>> VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]}
>>>>>>>>> (Oct 22 2012 12:51:12.811 PM
>>>>>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>>>>> LOG EVENT {Description=[SET PROPERTY
>>>>>>>>> VALIDATION_FEATURE],Detail=[]}
>>>>>>>>>
>>>>>>>>> We did so many things but no help.
>>>>>>>>>
>>>>>>>>> Anyone see or fix?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Sandeep Pandey
>>>>>>>>> Remedy Developer
>>>>>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>>>>
>>>>>>>>
>>>>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>>>>
>>>>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>>>
>>>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Patrick Zandi
>>>>>
>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>
>>>>
>>>>
>>>>
>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>
>>>
>>>
>>>
>>> --
>>> Patrick Zandi
>>>
>>
>>
>>
>> --
>> Patrick Zandi
>>
>
>
>
> --
> Patrick Zandi
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
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