The LD_LIBRARY_PATH you are specifying shows the Oracle 10 client.  I believe 
7.6.0x Required the Oracle 11 client libraries.

Also for 64 bit I believe you use the LD_LIBRARY_PATH_64 environment variable 
and not LD_LIBRARY_PATH (I set LD_LIBRARY_PATH to the LD_LIBRARY_PATH just to 
be safe

        LD_LIBRARY_PATH_64   
        LD_LIBRARY_PATH_32   
        LD_LIBRARY_PATH=$LD_LIBRARY_PATH_64; export LD_LIBRARY_PATH   

I usually also set up the following environment variables in the profile of the 
user that the ARS server runs under
        ORACLE_HOME   
        ORACLE_TERM=$TERM
        TNS_ADMIN   
        ORACLE_SID   
        TWO_TASK   

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Sandeep Pandey
Sent: Tuesday, October 23, 2012 8:29 AM
To: [email protected]
Subject: Re: HP UX: Upgrading install Oracle failed to connect the database.

** Hi Patrick,

Able to do sqlplus and TNSPING as well.

We did LD_LIBRARY_PATH is pointing to the 64bit as per dbs confirms, but no 
hope.

LD_LIBRARY_PATH=/ems/u01/product/10.2.0/lib:/ems/u01/product/10.2.0/lib32 is 
set like this currently.

-- 
Sandeep Pandey 
Remedy Developer

-----Original Message-----
On Tue, Oct 23, 2012 at 5:59 PM, patrick zandi  wrote:
** prior to installing can you use sqlplus and login, 
can you do a TNSPING?
if those are working -- off the 64bit side.. then you should be fine.. 
but if you LD_LIBRARY_PATH is pointing to the 32bit, first, and not the 64bit 
first.. 
and you cannot use the sqlplus from the 11..  this is a great start

-- 
Patrick Zandi

-----Original Message-----
On Tue, Oct 23, 2012 at 8:27 AM, Sandeep Pandey  wrote:
** Yes Patrick,

You are correct.  Yes we are pointing new oracle client 64 bit for install 
upgrade. Do you know any fix or solution for this?

-- 
Sandeep Pandey 
Remedy Developer

-----Original Message-----
On Tue, Oct 23, 2012 at 5:50 PM, Patrick Zandi  wrote:
** 
But you are using 7.1 : that does not use 64 bit, so here is the thought. Is 
you box with oracle 32 bit client 10 let's say and 11.2 in the same box, so is 
your selection for the install pointing to the new client? Just asking. 2 
different paths... Just a thought 

Sent from my iPhone

-----Original Message-----
On Oct 23, 2012, at 7:49, Sandeeps Pandey  wrote:
** Hi Patrick,

We are using 64 bit clients only. But not able to proceed.

Checked everything tnsnames.ora, listner, env etc in place and running fine.

-- 
Sandeep Pandey 
Remedy Developer

-----Original Message-----
On Tue, Oct 23, 2012 at 5:08 PM, Patrick Zandi  wrote:
** 
64 bit libraries
You went from 32 to 64
You need 64bit client looks like ur issue

Sent from my iPhone

-----Original Message-----
On Oct 23, 2012, at 6:55, Karthik  wrote:
** I had this issue way back when i was installing 5.x on HP UX and it was 
issue with oracle binaries being wrongly installed. 

Did you check the compatibility matrix and install the correct binaries? Double 
check this please as the error says the same here

- Karthik

-----Original Message-----
On 23 October 2012 16:10, Sandeep Pandey  wrote:
** Dear List,

We are facing one issue when we trying to upgrade the 7.1 P11 to 7.6.04 SP 3 
ARS on HP-UX i3. We are running installer and one point of time getting below 
error.

Warning! Failed to connect to the database. 
Possible causes: tnsnames.ora does not exist or has incorrect connection 
details 
Missing 64 bit Oracle client libraries
Insufficient privileges for oracle client libraries.

Error in insall log:
LOG EVENT {Description=[SET PROPERTY BMC_LEGACY_ARCFG_EXISTS],Detail=[true]}
(Oct 22 2012 12:49:22.319 PM 
+0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
   LOG EVENT {Description=[SET PROPERTY 
VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
(Oct 22 2012 12:49:22.329 PM 
+0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask,
   LOG EVENT {Description=[Validation 
error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
(Oct 22 2012 12:49:22.764 PM 
+0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
   LOG EVENT {Description=[COMPLETED 
InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]}
(Oct 22 2012 12:51:12.791 PM 
+0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
   LOG EVENT {Description=[SET PROPERTY 
VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]}
(Oct 22 2012 12:51:12.811 PM 
+0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
   LOG EVENT {Description=[SET PROPERTY VALIDATION_FEATURE],Detail=[]} 

We did so many things but no help.

Anyone see or fix?

-- 
Sandeep Pandey 
Remedy Developer

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