I built an asset tracking module for the Expense Management department because they were tracking cell phones and pagers (yes, it was that long ago) in spreadsheets. I built in all kinds of logic to remind them when a contract or warranty date was coming up etc. This was back when only the IT department used the fat client so I had to build it for the web but at that time you had to manually build separate web views for all the forms. In the end after all that effort they ended up not using it after all.
I actually ended up making that extensible to cover everything from company cars to company credit cards and so forth to make it available to the other non-IT teams who needed to track lots of assets but again they ended up not using it. It sure was a good exercise though. -Rick From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Miller Sent: Wednesday, November 12, 2014 9:28 AM To: [email protected] Subject: OT: What was the first ARS app you built? ** I thought I would start a side topic from the "how fast could that be?" thread. We have seen more and more "out of the box ITSM" installs in recent years and custom development appears to be less prevalent. Many of us started out building anything and everything under the sun. For me, I had just switch from working in an aerospace fabrication shop to my first IT job at a help desk. About 6 months in I became very interested in what else Remedy could do. As I learned more about what Remedy could do I really wished we would of had it at the job I had left. So with that my first app was one geared around running a fab shop. The app tracked customers, jobs/parts, equipment and staff. It could associate what machine a part is in and who is working on it. Also it could show the status of a machine so planners didn't schedule a job in a machine that was down for maintenance. Also you could not schedule machinists to a job if they were on vacation. It probably also had things like an email to the worker when a job/part was assigned to them. I have been trying to find the definition in recent years. I am sure I would get a kick out of how I built things back then. Jason _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
