Just to ensure there is no confusion as to who is supposed to provide 911 services; the CRTC mandates that:
"voice communication services ... that utilize telephone numbers based on the North American Numbering Plan and provide universal access to and/or from the Public Switched Telephone Network (PSTN) ..." are required to provide 911 service. I can hardly think of a type of VOIP service which doesn't fall under that definition. About the only type of service which wouldn't be required to provide 911 service would be a wholesale termination type of service where the customers of the service are other VOIP providers who are doing their own 911. If there are VOIP providers who are not providing access to 911 then they are not only putting their customers at risk but are also likely to be sued if an incident occurs. Furthermore, the last thing the VOIP industry needs is another round of bad press regarding lack of access to 911 using VOIP. I can't stress enough that if you are aware of companies operating illegally they should be reported to the CRTC. It does nobody any favours to have fly-by-night VOIP operations putting the public and the industry at risk. Regards, - John Lange - President Canadian Association of VOIP Providers www.cavp.ca (204) 992 9500 On Wed, 2008-07-02 at 17:58 -0400, Antony Niro wrote: > Not all VoIP providers provide service as defined in John's reference, > therefore may not be required to provide E911 service. > > So, one must define "provider" first. > > I'm aware of several VoIP "providers" that don't provide E911 service. > > For these cases there are companies that provide E911 service for callers > routed to them. > > -Antony. > > -----Original Message----- > From: John Lange [mailto:[EMAIL PROTECTED] > Sent: Wednesday, July 02, 2008 4:30 PM > To: Dave Lahn > Cc: [email protected] > Subject: Re: [on-asterisk] 911 and VoIP > > ?Yes there is a requirement to provide 911 service for VOIP and not just > any 911 service will do. You must ensure that the calls to 911 are > routed correctly. > > Our association has a web page which contains a listing of important > CRTC VOIP regulations: > > http://www.cavp.ca/content/view/108/45/ > > If you are aware of any providers who are not providing 911 service > please report them to our association, or directly the the CRTC if you > prefer. > > Regards, > -- > John Lange - President > Canadian Association of VOIP Providers > www.cavp.ca > (204) 992 9500 > > > On Wed, 2008-07-02 at 15:21 -0400, Dave Lahn wrote: > > Hi Everyone, > > > > Does anyone know if there is any legislation in Canada that requires > > VoIP providers to have 911 dialing available to their clients? I know > > that some termination providers do not provide any sort of 911 or e911 > > service. > > > > Is it enough to just explicitly state that you do not provide 911 > > service whatsoever? > > > > All the Best, > > Dave Lahn > > EdgeLink Consulting > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
