Very interesting and informative topic, just wondering do we have a list of
service providers who would provide e911 service here in Canada? I have seen
some posts  on various places but never used one. Is there any experience
somebody want to share?

-----Original Message-----
From: Antony Niro [mailto:[EMAIL PROTECTED] 
Sent: Thursday, July 03, 2008 7:00 PM
To: [email protected]
Subject: RE: [on-asterisk] 911 and VoIP

Sean is right, unless the DID is registered with the provider accepting the
911 call they can reject the call.  I buy 911 service for my customers in
cases like this and register the DID to the service individually.

So lets be careful here and explain to our customers the risks.

I'm not sure this 911 regulation we're referring to earlier deals with all
the possibilities such as remote PBX as a service, with PBX to PBX callers,
services from other countries, ENUM, and others.

Responsibility is inevitably on the buyer. If there to feel too comfortable
by you that there protected, and there not, you could find yourself liable.



-Antony.

-----Original Message-----
From: Sean Healy [mailto:[EMAIL PROTECTED]
Sent: Thursday, July 03, 2008 6:20 PM
To: Mike Ashton
Cc: [email protected]
Subject: Re: [on-asterisk] 911 and VoIP

Mike Ashton wrote:
> 
> I have the same question on the liability side. What we do in this 
> case is each remote extension is programed with an alternative 
> callerid (their home number) for emergency routing, so if the hone 
> dials 911 it flips the home number in for callerid.

But be careful about doing this.  Does your outgoing provider allow the home
number to be routed to their 911 service?

I asked this same question of our providers several months ago.

I thought I would put their local PSTN number in for emergency on an
extension, but I was told that they would not terminate the 911 call as it
doesn't belong to their network.

So, in the scenario where I have multiple incoming providers, we need to
make sure emergency calls are routed back through the correct provider to
ensure they terminate.  Or sign-up with someone like Northern 911 directly.

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