I don't know why it says "to and/or from"; inbound only providers wouldn't be subject to that.

On Thu, 3 Jul 2008, John Lange wrote:

Just to ensure there is no confusion as to who is supposed to provide
911 services; the CRTC mandates that:

"voice communication services ... that utilize telephone numbers based
on the North American Numbering Plan and provide universal access to
and/or from the Public Switched Telephone Network (PSTN) ..."

are required to provide 911 service.

I can hardly think of a type of VOIP service which doesn't fall under
that definition.

About the only type of service which wouldn't be required to provide 911
service would be a wholesale termination type of service where the
customers of the service are other VOIP providers who are doing their
own 911.

If there are VOIP providers who are not providing access to 911 then
they are not only putting their customers at risk but are also likely to
be sued if an incident occurs.

Furthermore, the last thing the VOIP industry needs is another round of
bad press regarding lack of access to 911 using VOIP.

I can't stress enough that if you are aware of companies operating
illegally they should be reported to the CRTC. It does nobody any
favours to have fly-by-night VOIP operations putting the public and the
industry at risk.

Regards,
-
John Lange - President
Canadian Association of VOIP Providers
www.cavp.ca
(204) 992 9500


On Wed, 2008-07-02 at 17:58 -0400, Antony Niro wrote:
Not all VoIP providers provide service as defined in John's reference,
therefore may not be required to provide E911 service.

So, one must define "provider" first.

I'm aware of several VoIP "providers" that don't provide E911 service.

For these cases there are companies that provide E911 service for callers
routed to them.

-Antony.

-----Original Message-----
From: John Lange [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 02, 2008 4:30 PM
To: Dave Lahn
Cc: [email protected]
Subject: Re: [on-asterisk] 911 and VoIP

?Yes there is a requirement to provide 911 service for VOIP and not just
any 911 service will do. You must ensure that the calls to 911 are
routed correctly.

Our association has a web page which contains a listing of important
CRTC VOIP regulations:

http://www.cavp.ca/content/view/108/45/

If you are aware of any providers who are not providing 911 service
please report them to our association, or directly the the CRTC if you
prefer.

Regards,
--
John Lange - President
Canadian Association of VOIP Providers
www.cavp.ca
(204) 992 9500


On Wed, 2008-07-02 at 15:21 -0400, Dave Lahn wrote:
Hi Everyone,

Does anyone know if there is any legislation in Canada that requires
VoIP providers to have 911 dialing available to their clients? I know
that some termination providers do not provide any sort of 911 or e911
service.

Is it enough to just explicitly state that you do not provide 911
service whatsoever?

All the Best,
Dave Lahn
EdgeLink Consulting

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