Kathy, They told me to back up the file and I went to my FTM and looked up backup as she told me and it gives you 4 options....Writable CD drive, Internet storage, Working Directory and Custom Directory??????? I have no idea.........I am backing it up on 2 flash drives and my WD Passport. I am too old for this.
"E" On Mon, Oct 2, 2017 at 10:51 AM, Kathy Cardoza <[email protected]> wrote: > E > > Glad you were able to get help! Just BACKUP, BACKUP, and BACKUP some more > so if anything goes wrong, you won’t lose your data. > > Kathy > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Visit the Azores GenWeb Project: > http://www.rootsweb.com/~azrwgw/index.html > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > > > On Oct 2, 2017, at 10:49 AM, E Sharp <[email protected]> wrote: > > Kathy, > > Thank you for your reply and information. I finally found their Live Chat > and asked the girl many questions and hopefully I will do what I want to > do and not lose my old FTM16 file. If I lose 20 years of research......you > will hear me crying for days. > > "E" > > On Mon, Oct 2, 2017 at 10:45 AM, Kathy Cardoza <[email protected]> wrote: > >> E >> >> Hmmm. They are not well known for their customer service. If you’re on >> Facebook, there’s a group on there, very helpful. >> >> As I recall, because I already did this, FTM 3.1 and FTM 2017 are two >> different programs. So, they can both reside on your hard drive together. >> The catch is, that when you use the 2017 version to open your database from >> 3.1, it very well may change it (update it) so that it will no longer work >> with your older 3.1 version. This is how most programs work. So, the >> solution is to make copies of ALL your FTM family files. Store them in a >> separate place from the older version 3.1 files because you will use them >> in version 2017. After you download FTM 2017, it will ask you where your >> files are. Find the copies you made, and open those. That way, your >> original files in 3.1 will remain as they were and able to be opened in 3.1 >> if you find the need to. It’s ALWAYS a good idea to have backup copies of >> your files when you upgrade. >> >> You don’t really upload your files to FTM 2017 ….. you just open the file >> you want to use from within FTM 2017 (hopefully, the copies you made) and >> it will change it as needed to work in the new version. The reason for >> keeping your original is that, usually, once a file is updated for a newer >> version, it can no longer be opened in an older version. A USB drive is a >> great place to move your original files AFTER you make copies. >> >> Hope this helps. >> >> By the way, I did this and used FTM 2017 for Mac. For me, it worked very >> well and I was able to upload and sync my family trees to Ancestry >> flawlessly. >> >> Kathy >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> Visit the Azores GenWeb Project: >> http://www.rootsweb.com/~azrwgw/index.html >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> >> >> On Oct 2, 2017, at 10:01 AM, E Sharp <[email protected]> wrote: >> >> Sam and others, >> >> I received an email from McKiev that I have 2 days to upgrade to FTM 2017 >> for $39.95. I have texted them a few times in the past few months trying >> to get answers to some questions that I have. So here is my biggest >> question....Can I have them download the program without disturbing the >> program I currently have? I plan on backing up what I have on my old FTM >> program on a flash drive and uploading it to the new McKiev FTM 17 and what >> takes takes and what does not I will deal with as I have time. Will this >> work? I can't seem to get them to reply to anything and I do not have a >> phone number to call them. I do not know how to make a Gedcom so really >> don't want to go that route. I don't want to mess up what I already >> have....too many years of research. >> >> Thank you. >> >> "E" >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Azores Genealogy" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> Visit this group at https://groups.google.com/group/azores. >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Azores Genealogy" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> Visit this group at https://groups.google.com/group/azores. >> > > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > Visit this group at https://groups.google.com/group/azores. > > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > Visit this group at https://groups.google.com/group/azores. > -- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. 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