You should make available the App - "QuickPull"
It's available via blackberry.com/appworld but I downloaded it and pushed it out to all my BB's as I've found having someone click on an icon is far easier than pulling a battery cover off, and ripping the battery out, and sticking it back together. Plus you can schedule the pulls, which I do on a daily basis during the night so everyone wakes up to a fresh BB. Todd Martin From: Anthony Wang [mailto:[email protected]] Sent: Wednesday, August 12, 2009 9:24 AM To: A list for BES Admin's to discuss issues,etc. Cc: A list for BES Admin's to discuss issues,etc.; [email protected] Subject: Re: [Bes-admins] Question re traveling user I've noticed that when users travel overseas and switch to a different network/carrier, a battery pull is required to begin receiving e-mails. Not sure why. Anthony "Moller, Doreen" <[email protected]> Sent by: [email protected] 08/12/2009 09:21 AM Please respond to "A list for BES Admin's to discuss issues, etc." <[email protected]> To "A list for BES Admin's to discuss issues, etc." <[email protected]> cc Subject [Bes-admins] Question re traveling user Hi Everyone, I have a user who traveled from the US to OSS - Netherlands and stopped being able to send/receive on her device. If I look at the Blackberry server it showed a last connect time of 8:01 this morning. I was just wondering why it is that the BES would show it was able to contact the device but yet the user was not able to send/receive. I told her to remove the battery and I think she is ok now, just curious if anyone can answer that question. Thanks! Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) [email protected] <mailto:[email protected]> ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- ----------------------------------------------------------------------- This communication (including any attachments) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged information. If you are not the intended recipient, any retransmission, dissemination, distribution, disclosing, copying, or using any of this information is strictly prohibited. If you received this communication in error, please contact the sender immediately and delete or destroy the material in its entirety.
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