Does anyone know what process a BB goes through after it restarts from a
battery pull? I have a couple of users whose devices will stop
communicating with the BES from time to time and a battery pull will fix
it. But before I try that, I try a "reconcile now" and I try
regenerating the encryption key. Neither of them work, but when I reset
the device, all the emails come through. Anything I could check as to
why they just stop communicating with the server? Thanks in advance. 
Jeff Brauer




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