On the main screen.  It will say EDGE or GPRS (or whatever your carrier
says) in capital letters.  If it shows edge/GSM/gsm/OFF/X, then you wont get
BES capabilities.

On Fri, Oct 16, 2009 at 10:05 AM, Gargano, Steve <[email protected]>wrote:

>  Where on the device do you good check that the network is in all
> UPPERCASE? When I go into “Manage Connections” My network is listed in
> lowercase but I am still receiving data like I always have.
>
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Sobey, Richard A
> *Sent:* Friday, October 16, 2009 10:00 AM
> *To:* [email protected]
> *Subject:* Re: [Bes-admins] Question about battery pull
>
>
>
> As Remzi says, also make sure your network connection is in UPPER CASE.
> Lower case indicates no BES connectivity.
>
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Brauer, Jeff
> *Sent:* 16 October 2009 14:41
> *To:* [email protected]
> *Subject:* [Bes-admins] Question about battery pull
>
>
>
> Does anyone know what process a BB goes through after it restarts from a
> battery pull? I have a couple of users whose devices will stop communicating
> with the BES from time to time and a battery pull will fix it. But before I
> try that, I try a "reconcile now" and I try regenerating the encryption key.
> Neither of them work, but when I reset the device, all the emails come
> through. Anything I could check as to why they just stop communicating with
> the server? Thanks in advance.
>
> Jeff Brauer
>
>
>
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-- 
Colin Falkinburg
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