FYI, I found this information on a website and after I plugged my dead BB into a power source the key combo worked. No more taking out the battery!
Reboot Your BlackBerry Without Removing the Battery Any experienced BlackBerry user knows that it's occasionally necessary to reboot your device after installing a new app, to solve performance problems, refresh your smartphone's memory or fix other minor issues. One way to do so is to remove your battery door and pull the power pack. After the battery is returned to the device, your BlackBerry reboots. This gets the job done, but it's time consuming to power down the device and then remove and replace the battery--and your battery door won't fit as snuggly if you're constantly taking it off. The quickest and easiest way to reboot is via another BlackBerry keyboard shortcut. To reboot, simply hit ALT, RIGHT SHIFT and DELETE. The RIGHT SHIFT key is found on the bottom right corner of the BlackBerry keyboard and DELETE key is also on the right hand side and has the letters "DEL" on its face. After pressing these three keys in tandem, your device powers down, your LED indicator turns red for a few seconds and the reboot process commences. From: [email protected] [mailto:[email protected]] On Behalf Of Brauer, Jeff Sent: Friday, October 16, 2009 8:41 AM To: [email protected] Subject: [Bes-admins] Question about battery pull Does anyone know what process a BB goes through after it restarts from a battery pull? I have a couple of users whose devices will stop communicating with the BES from time to time and a battery pull will fix it. But before I try that, I try a "reconcile now" and I try regenerating the encryption key. Neither of them work, but when I reset the device, all the emails come through. Anything I could check as to why they just stop communicating with the server? Thanks in advance. Jeff Brauer "The sender believes that this E-mail and any attachments were free of any harmful and malicious code or defects when sent. The sender is not liable for any loss or damage arising in any way from this message or its attachments. Confidentiality Note: This e-mail is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, is prohibited. If you have received this e-mail in error, please inform the sender, and destroy the original message and all copies."
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